No Subject or Message in Alert email

[Carol Peterson]

I have an alert set up so when a thread goes down, we get a email message.

Topic

[Richard Hinson]

I recognize that you posted this two years ago, and I hope that you found a solution.

Since then I had the same problem and was wondering what the heck was going on, and I don’t think anyone had solved it.

One of the threads that we were getting alerts for was removed but yet the alert remained “alerting” on that thread. Once I removed those old thread remnants  from the alerts the emails ceased.

[Tim Jipson]

Richard, I think your issue is different from Carol’s. My 1st thought is that you should check for a ghost process.

Code:

ps -ef|grep hciengine|grep $threadname

Carol, Granted this is a very old issue but you should post your email code.

Tim J.

[Carol Gross]

Is it just “Carols” who have this issue?

I have had a few instances where an alert fires correctly for a time (months), then suddenly sends an email with a blank subject line and message.

I have tried deleting and rebuilding, which worked once, but have not been able to get an alert to work again.

Did anyone have a solution for this?

[Author]

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