newbie help with alerts

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    Topic
  • #48166
    Anonymous
    Participant

      Hi,

      I need to setup an alert such that if no message is sent during a given time frame 8am-6PM, an alert is sent.

      So I setup a time window of * * 8-18 * * 0-6. What I’m not sure about is what to plug in to the comparing and duration entries.

      Any help is appreciated.

      Thanks,

      Jeff

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      • #57885
        Rentian Huang
        Participant

          Jeff,

          You can use “last receive” as Alert Type for the IB thread like this.

          Trigger:

            Alert Type: last receive

            Source: IbThreadName

            Source Count: all

            Comparing: >=, 1

            Duration: N min…, 600

            Time Window: * * 8-18 * * 0-6

          Then in the Action tab, you can use an exec to send a mail or just do a notify.

          Hope this helps,

          Sam

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