Netmonitor Firewall issues

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  • #49597
    John Mercogliano
    Participant

    We are currently running 5.2.1p2 on HP-UX 11.11.  Our Lan is upgraded the VPN we use to work from home which will include a firewall and the Windows Network Monitor Gui no longer works.  I have given them port 13009 to open but it still does not work.  Does anyone know what else needs to be done?  I have noticed through netstat that when I open up a site it appears my computer also connects to the cmd_port for the site and those ports are in the ephemeral range.  I’m wondering if we have to open all those ports also.

    Thanks,

    John Mercogliano
    Sentara Healthcare
    Hampton Roads, VA

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    • #62688
      Todd Lundstedt
      Participant

      We noticed the same thing.. there is another port that needs to be opened.  We didn’t tie it to the cmd_port for the site.  That’s good to know.

      We have given up trying to get it to work though a port-locked firewall.  Command-line is your friend, but it sure makes development changes hard!

    • #62689
      John Mercogliano
      Participant

      Ok, I’m starting to get depressed 😥 .  I sent this to QDX also, so I hope they have an answer.   😯

      John Mercogliano
      Sentara Healthcare
      Hampton Roads, VA

    • #62690
      James Cobane
      Participant

      John,

      Do they (LAN) really need to control it down to the port level?  Couldn’t they just open up all traffic for the IP of the Cloverleaf box?

      Jim Cobane

      Henry Ford Health

    • #62691
      Jonathan Davis
      Participant

      I have a similar issue with a CL 5.8 system that is on the other side of a firewall. I finally got the  IDE to open but every time I try to open a different configuration tool it tries to go through a different port! I opened a ticket back in January with support but never got a complete list of what ports the system will try to open so I have a completely ueless box unless I go back and request a firewall change until I’ve uncovered them all. Somebody has to have a list of the ports that will be used, PLEASE share.

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