Lock Manager Errors

[David Coffey]

I am getting errors in sites when starting all threads and processes after a stop and start of the entire system, i.e stopping and starting the hcihostserver and the hciservice58 services.

The environment is Windows Server 2003, Cloverleaf 5.8.5  Below is the error messages from the process logs.  

Why am I receiving these errors and what can be done to prevent them?  

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] Copyright 2002-2011, Lawson Software.

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] CLOVERLEAF(R) Integration Services 5.8.5.0P

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] Linked by build on host=(Windows_NT HVSRADO 5 01 586) at Fri Dec  2 13:51:34 2011 in E:/cloverrel/cloverleaf/engine/main (build 3)

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] FEATURE cl-pkg-cl hcilicmgrd 5.8 permanent uncounted BA1CB9AC1A68

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] HOSTID=7bd001a9100ca64d ck=214 category=testdev

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] FEATURE cl-intfc-master hcilicmgrd 5.8 permanent uncounted

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] 1E58C4E68760 HOSTID=7bd001a9100ca64d ck=30 category=testdev

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] FEATURE cl-mm-master hcilicmgrd 5.8 permanent uncounted BC1E16C0B32D

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] HOSTID=7bd001a9100ca64d ck=6 category=testdev

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] Started at Fri Oct 03 16:37:58 2014

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] Engine process is 5960 on host irmcl01t

[prod:prod:INFO/0:  STARTUP_TID:10/03/2014 16:37:58] HostMsgIdentifier is 1349561376

[dbi :dbi :ERR /0:   d_send_cmd:10/03/2014 16:37:58] (-944) ‘RDM Embedded DB error: “SYSTEM/OS error: -944

TAF-lockmgr synchronization error

C errno = 0: No error”

‘

PANIC: “(errnum > -900) || (errnum < -966)" PANIC: Calling “pti” for thread d_send_cmd

---

Scheduler State

---

Thread Events     State      Priority Runnable  PT Msgs

  0      0   SCHED_IDLE         0       0       0,0,0

---

Thread 0 (d_send_cmd)

---

ti: 0x0116C818

   tid           :    0

   HostPthreadId : 0x00000000

   EventList     : 0x0116BEB8

   PolledEvents  : 0x0116BF18

   PthreadEvent  : 0x0116CA48

   ReadyEvents   : 0x0116BEE8

   CtrlMsgs      : 0x0116BF00

   UserCtrlMsgs  : 0x0116BF48

   UserDataMsgs  : 0x0116BF60

   StartArgs     : 0x00000000

   SchedState    : SCHED_IDLE

   SchedPriority : 0

   Killed        : 0

---

Registered Events

---

el: 0x0116BEB8

   elCount : 1

   elHead: 0x0116BF90

   elTail: 0x0116BF90

ele: 0x0116BF90

   event: 0x0116CA48

   prev : 0x0

   next : 0x0

ev: 0x116ca48

    evType     : PTHREADS

    evStrDesc    :

    evSocket     : 0

    evHandle     : 0

    evMsgQue     : 0

    evTid        : 0

    evState      : 0

    evPtMsg      : 0x0

    evUserData   : 0x0

    evCallBack   : 0x0

    evCbShutdown : 0x0

    evRecurFreq  :

---

Polled Events

---

el: 0x0116BF18

   elCount : 0

   elHead: 0x00000000

   elTail: 0x00000000

---

Ready Events

---

el: 0x0116BEE8

   elCount : 0

   elHead: 0x00000000

   elTail: 0x00000000

---

Outstanding Pthread Ctrl Msgs

---

pmq: 0x0116BF00

Count   : 0

Head    : 0x00000000

Tail    : 0x00000000

---

Outstanding Pthread User Ctrl Msgs

---

pmq: 0x0116BF48

Count   : 0

Head    : 0x00000000

Tail    : 0x00000000

---

Outstanding Pthread User Data Msgs

---

pmq: 0x0116BF60

Count   : 0

Head    : 0x00000000

Tail    : 0x00000000

PANIC: Thread panic—engine going down

PANIC: assertion ‘(errnum > -900) || (errnum < -966)' failed at dberr.cpp/48

Topic

[David Coffey]

Here is the context for this error.  

1) TCL script stops all the threads, all the processes then the monitor deamon for a site.  

2) TCL script starts the monitor deamon, all the process and then the threads for a site.  

Afterwards, all processes and threads are up and functional.  However, if you through the GUI stop a process you then cannot start that process until ALL processes for a site have been stopped.  When you attempt to restart the first process stopped you receive the error noted earlier in the post.

In a previous thread Charlie Bursell stated that the lock manager was part of the OS. Why then a lock manager error?   Remember this is Windows.  

I do not understand why this error manifests itself. I am doing all the calls to the PERL functions to stop/start the threads, processes, monitor deamon.   If I do all the same steps via the GUI there are no errors.  

David

[Bob Richardson]

Greetings,

Though we run on AIX UNIX here I do recall some details about the Windows platform where there is NO cloverleaf lockmanager.  Perhaps the scripts you use assume you are on a Unix platform and tries to start up the lockmanager.

You can always open up an incident on INFOR’s support website.

We use it often and has proven effective in getting action on problems.

Good hunting!

[Max Drown (Infor)]

David, have you entered a support ticket with Infor Xtreme? I haven’t seen this particular error before.

-- Max Drown (Infor)

[Max Drown (Infor)]

There is no Cloverleaf lock manager on Windows, that is correct.

-- Max Drown (Infor)

[Max Drown (Infor)]

David, post your script so we can take a look at your code.

-- Max Drown (Infor)

[David Coffey]

the zip file attached contains all the parts of the application.

[Max Drown (Infor)]

Which script is causing the panic?

I suggest adding some echo statements to your scripts to narrow it down to exactly where the problem occurs.

-- Max Drown (Infor)

[Russ Ross]

With regards to this comment:

Code:

Afterwards, all processes and threads are up and functional.  However, if you through the GUI stop a process you then cannot start that process until ALL processes for a site have been stopped.  When you attempt to restart the first process stopped you receive the error noted earlier in the post.

Be sure to run your stop/start script as the hci user if not already doing so.

Russ Ross
RussRoss318@gmail.com

[Author]

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