HTTPS client configuration error

[Mary Bodoh-Stone]

We are having trouble with the HTTPS client configuration.

We have an HTTP Protocol sender, and it works – The HTTP client sends data through just fine when HTTPS is unchecked, so we know the client is correctly configured to actually send data. However, when we check HTTPS, we get an error message that says “Detailed error:SSL certificate problem: unable to get local issuer certificate”

What could cause this? We have an SSL certificate installed and configured on the machine that cloverleaf is running on.

Additionally, we do know the server we are sending to is configured with an SSL certificate and accepts TLS 1.0.

Please see attachement for netconfig.

Thanks.

– Mary

Topic

[Jim Kosloskey]

Are you licensed for the Secure Messenger add-on?

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Mary Bodoh-Stone]

We are not Jim.

[Jim Kosloskey]

Ok so then the SSL stuff can be configured but will not run. You will need to contact your Account Manager to license Secure Messenger. Once that is done it should work fine.

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Robert Milfajt]

Literally had this problem just last week, and I found this useful post which states what was said here that your license requires certain keys

Robert Milfajt
Northwestern Medicine
Chicago, IL

[Author]

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