How is a License Key Attached

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  • #55426
    Tim Malaney
    Participant

    We are changing server IP’s running Red Hat Linux. Will we need  a new license key?

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    • #85290
      Paul Bishop
      Participant

      Yes.  If you change machines or upgrade you need to get a new license key.  Just contact support and they will generate/send it to you (or is it a link – can’t remember off the top of my head).  We have done this a few times and they are very quick about getting it to you and even allow you to run multiple keys for a short time during your conversion.

      Paul Bishop
      Carle Foundation Hospital
      Urbana, IL

    • #85291
      Steve Pringle
      Participant

      If you’re using clustering you can combine both licenses (for active and standby servers) into one and put that file in $HCIROOT/vers/license.dat.  Then there’s no need to switch files when you fail over.

    • #85292
      Tim Malaney
      Participant

      Thanks – we are not changing servers – just IP’s. We are merging networks and need to standardize.

    • #85293
      Jennifer Higbie
      Participant

      We just did the same thing on our AIX box to merge with another network.  A new License Key was NOT required.

    • #85294
      Tim Jipson
      Participant

      From what I’ve seen in the past, you only need a new license file if the server MAC address is changing.

    • #85295
      Robert Milfajt
      Participant

      I always thought the license key was tied to the CPU ID, and not the IP or MAC address.

      Robert Milfajt
      Northwestern Medicine
      Chicago, IL

    • #85296
      Robert Kersemakers
      Participant

      We have an active-passive configuration and only need one license, which switches with the package between nodes. We wanted an active-active configuration, but that meant having 2 full licences. So depends of your setup.

      Zuyderland Medisch Centrum; Heerlen/Sittard; The Netherlands

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