hcienginerun.pl -p $Process –> SYSTEM/OS error: -944

[roseg]

Hello,

we are experiencing issues when trying to start individual processes on a site using the hcienginerun.pl script.

We are not running the script in the Cloverleaf environment, but all the necessary environment variables are still present.

The script call looks as follows:
<pre>[code]</pre>
$Process = “g_oru”
Start-Process -FilePath “$env:HCIROOT\bin\perl.exe” -ArgumentList “-I $env:HCIROOT\lib\perl5 -I $env:HCIROOT\bin $env:HCIROOT\bin\hcienginerun.pl -p $Process”
<pre>[/code]</pre>
We also receive the feedback “Process g_oru initiated,” but the process does not actually start.

In the g_oru.log (..\healthcomm\cloverleaf\cis19.1\integrator\_global\exec\processes\g_oru\), the following error is displayed:
<pre>[code]</pre>
prod:prod:INFO/0: g_oru:05/16/2024 09:15:36] Started at Thu May 16 09:15:36 2024
[prod:prod:INFO/0: g_oru:05/16/2024 09:15:36] Engine process is 2460 on host SERVERHOSTNAME
[prod:prod:INFO/0: g_oru:05/16/2024 09:15:36] HostMsgIdentifier is 2548358706
[dbi :dbi :ERR /0: g_oru_cmd:05/16/2024 09:15:36] (-944) ‘RDM Embedded DB error: “SYSTEM/OS error: -944
[dbi :dbi :ERR /0: g_oru_cmd:–/–/—- –:–:–] TAF-lockmgr synchronization error
[dbi :dbi :ERR /0: g_oru_cmd:–/–/—- –:–:–] C errno = 0: No error”
[dbi :dbi :ERR /0: g_oru_cmd:–/–/—- –:–:–] ‘
PANIC: “(errnum > -900) || (errnum < -976)”
PANIC: Calling “pti” for thread g_oru_cmd
—– Scheduler State —–
Thread Events State Priority Runnable PT Msgs
0 0 SCHED_IDLE 0 0 0,0,0

————– Thread 0 (g_oru_cmd)————–
ti: 0x000001E27AB876B0
tid : 0
HostPthreadId : 0x0000000000000000
EventList : 0x000001E27AC31A80
PolledEvents : 0x000001E27AC31D20
PthreadEvent : 0x000001E27C6B4FB0
ReadyEvents : 0x000001E27AC31DA0
CtrlMsgs : 0x000001E27AC31DC0
UserCtrlMsgs : 0x000001E27AC320E0
UserDataMsgs : 0x000001E27AC323A0
StartArgs : 0x0000000000000000
SchedState : SCHED_IDLE
SchedPriority : 0
Killed : 0
—– Registered Events —–
el: 0x000001E27AC31A80
elCount : 2
elHead: 0x000001E27ABD8220
elTail: 0x000001E27C7532C0
ele: 0x000001E27ABD8220
event: 0x000001E27AB91400
prev : 0x0
next : 0x7c7532c0
ev: 0x7ab91400
evType : NT_EVENT
evStrDesc : Tcl Reload Event
evSocket : 0
evHandle : 496
evMsgQue : 0
evTid : 0
evState : 0
evPtMsg : 0x0
evUserData : 0x0
evCallBack : 0x848f2350
evCbShutdown : 0x0
evRecurFreq : <tvNULL>
ele: 0x000001E27C7532C0
event: 0x000001E27C6B4FB0
prev : 0x7abd8220
next : 0x0
ev: 0x7c6b4fb0
evType : PTHREADS
evStrDesc : PThreads Event
evSocket : 0
evHandle : 0
evMsgQue : 0
evTid : 0
evState : 0
evPtMsg : 0x0
evUserData : 0x0
evCallBack : 0x0
evCbShutdown : 0x0
evRecurFreq : <tvNULL>
—– Polled Events —–
el: 0x000001E27AC31D20
elCount : 0
elHead: 0x0000000000000000
elTail: 0x0000000000000000
—– Ready Events —–
el: 0x000001E27AC31DA0
elCount : 0
elHead: 0x0000000000000000
elTail: 0x0000000000000000
—– Outstanding Pthread Ctrl Msgs —–
pmq: 0x000001E27AC31DC0
Count : 0
Head : 0x0000000000000000
Tail : 0x0000000000000000
—– Outstanding Pthread User Ctrl Msgs —–
pmq: 0x000001E27AC320E0
Count : 0
Head : 0x0000000000000000
Tail : 0x0000000000000000
—– Outstanding Pthread User Data Msgs —–
pmq: 0x000001E27AC323A0
Count : 0
Head : 0x0000000000000000
Tail : 0x0000000000000000

PANIC: Thread panic—engine going down
PANIC: assertion ‘(errnum > -900) || (errnum < -976)’ failed at dberr.cpp/57
<pre>[/code]</pre>
Unfortunately, we cannot identify the error.

Can someone help us?

Thanks for all replies

Greetings

• This topic was modified 7 months, 1 week ago by roseg. Reason: BBCodes

Topic

[Rob Abbott]

Is the lock manager running?

Are you starting as a different user than hci (or whoever owns the files in the site/exec/databases directory?

Try shutting down the site, remove the “rdm.taf” file, and try again.

If this doesn’t work it’s possible you’re missing some env vars related to the database or RDM.

Rob Abbott
Cloverleaf Emeritus

[roseg]

Hello Rob,
thank you for the fast feedback.

We start the engine right after we start the site daemon. I can’t say for sure whether the Lock Manager is running, where can I check?

“Are you starting as a different user…”
Yes, the script is executed under a different user.

“remove the “rdm.taf”…”
That worked straight away, but what does rdm.taf do? and would there be another way without deleting files?

We just noticed during testing that our script to stop the monitor daemon gives the following feedback:
“Killing hcimonitord

The syntax of the command is incorrect.
Unable to invoke hcicmd:
”
Despite the feedback, the Monitor Deamon is stopped.
Maybe we are doing something wrong here that will prevent the processes from starting later?

We stop the monitor daemon with the following command:
[code]Start-Process -FilePath “$env:HCIROOT\bin\perl.exe” -ArgumentList “-I $env:HCIROOT\lib\perl5 -I $env:HCIROOT\bin $env:HCIROOT\bin\hcisitectl.pl -k m”[/code]

Thanks for all replies

Greetings

[Author]

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