hcialert2email question (v5.7)

[Patricia L McCarl]

Hello, All,

We have an old piece of tcl code that was written to send email alerts back before this functionality was configurable via the IDE.  It works fine and I can send emails from both of our engines (HP-UX) using mailx with no problem.  So I know sendmail is running and configured correctly.  We’d like to start using this funtionality in the IDE instead, but every alert message that is triggered gets stuck in the mailq on the server because it tries to route the messages to an old relay that has been gone for over a year.  My Unix admin and I are both mystified as to where it’s even getting this target because it is long gone from sendmail.cf and not mentioned in /etc/hosts.  I’m starting to suspect that it is related to the call to smtp::sendmessage in hcialert2email — I think this is part of the tcl library or toolkit.  Does anyone know if I’m even on the right track with this investigation?

Trish McCarl | Interface Developer | Piedmont Healthcare Corp
2727 Paces Ferry Rd, Suite 1-1000 | Atlanta, GA 30339
O: 470.271.4108 | M: 404.805.4103 | E: trish.mccarl@piedmont.org

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