Event Alert Question

[Jon Melin]

Hello,

I am looking for a way to send an email notification out after hours when a certain message type comes inbound to a certain thread.

So essentially I would like to email someone when an order comes in from a particular source after a certain time (i.e. 7pm).

Has anyone had to do something like this before? I’ve been playing around with the events configurator to see if I could do this but I haven’t gotten it to work how I wanted yet.

Thoughts or ideas?

Thank you,

Jon

Topic

[Brandon Grudt]

I’d use tcl, and attach it to the thread rather than create an alert.

[Jon Melin]

Brandon,

Good idea. I can also look for the message types I want as well. I wasn’t sure how to send an email notification via TCL, but this should lead me in the right direction.

I appreciate the input.

Thank you,

Jon

[Charlie Bursell]

I have done this a lot.  It is simple enough to check the time and, if between certain hours, check the message and formulate a message if required.

As for the e-mail it depends mostly on your OS.  If Unix, simply use sendmail.  If Windows there are several options.  One of the more popular is TclMail which I have posted here many times.  It is good if no attachment are needed.

[Jon Melin]

Charlie,

I’ve been reading back on some of posts and have a few questions. Is tclMail integrated into Cloverlead automatically (I don’t see it in lib)?

I’m running on Server 2008 r2. Version 6.0.1.0 of Cloverleaf.

Maybe I am missing something along the way and over thinking this but there isn’t something I can use to send a simple email on a trigger.

So I’d obtain that script and essentially do what you listed in another post with the array?:

“#####################################################

  # mailTo – Send e-mail

  #           Call tclMail by setting up array as follows

  #             Key   R/O/C           Contents

  #          

---

---

 

---

  #           TO         R            Mail to Address

  #           MSG        R            Mail message

  #           SUBJ       R            Mail Subject

  #           AUTH       O            Type Authorization Require

  #           NAME       C            Login Name

  #           PASS       C            Password

  #           PORT       O            Mail Port to use (Default 25)

  #           SERVER     R            SMTP Server address

  #           DOMAIN     R            Mail domain

  #           USER       R            Mail address of Authorized user

  #           FROM       O            Mail From address (def CLOVERLEAF)

  #

  #           Change array parameters as required.

  # It is assumed this routine is called with all needed array elements

  # set except for the mail message and TO: address(s)

  #

  # The message is passed as a string

  ########################################################################”

Thank you,

Jon

[Charlie Bursell]

Not included with Cloverleaf but has been posted many times.  Here it is again

If needed just for a site put in a directory under $HCISITEDIR/tclprocs.  I usually just use lib.  Run mkpkgindex against it

If needed for all sites make a directory like: $HCIROOT/Tcl/lib/tclmail and put it there

There are other mail packages to use.  This one is easy but no attachments

[Charlie Bursell]

Looks like attachment did not make it.  Let me try again  😀

[Charlie Bursell]

Clicked the wrong thing.   In a hurry  😀

Got a message that says:  “The Extension pkg is not allowed”

 

“

Change suffix from. .Tcl to .pkg

[Author]

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