Errors when migrated sites from 6.1.2 to 6.2.3

Clovertech Forums Cloverleaf Errors when migrated sites from 6.1.2 to 6.2.3

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  • #109925
    Reena Gadhia
    Participant

      Hi,

      Has anyone come across the following err: “cannnot find Driver keyword entry for data source

      All the TCL’s and the xlates are there (TCL’s moved manually) so not sure why am seeing the errors below.

      Example, the ORM messages comes into the TIE but does not pass to the downstream systems.

      I have attached a word document to demonstrate the build.

      Any help would be highly appreciated.

       

      [msg :RecP:WARN/0:cert_pat_orm_xlate:06/24/2019 09:52:47] [0.0.1073] The # 2 segment encountered ‘PD1’ is not defined for message type ‘ORM_O01’ during the translation (PAT_ORM_O01.xlt).  Segment ignored.
      [xpm :xlt :WARN/0:cert_pat_orm_xlate:06/24/2019 09:52:47] Data fetch warning: The # 2 segment encountered ‘PD1’ is not defined for message type ‘ORM_O01’ during the translation (PAT_ORM_O01.xlt).  Segment ignored.
      [tcl :out :INFO/0:cert_pat_orm_xlate:06/24/2019 09:52:47] Message id: Q404368481T413841798A1141…..Message Timestamp: 09:52:46….24/06/2019…..Message Received: 24/06/2019 09:52:47
      [tcl :out :INFO/0:cert_pat_orm_xlate:06/24/2019 09:52:47] 572811251 NW SC 20190624095246 C5200108
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:06/24/2019 09:52:47] [0.0.1073] Xlate ‘PAT_ORM_O01.xlt’ failed: Tcl callout error
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–] amazon_pat_deferred_collection:
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–] errorCode: NONE
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–] errorInfo:
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–]  cannnot find Driver keyword entry for data source Cloverleaf_KHTCERT_Amazon
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–]     while executing
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–] “odbc sqlconnect $hdbcintid $db_dsn SQL_NTS $db_user SQL_NTS $db_password SQL_NTS”
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–]     (procedure “amazon_pat_deferred_collection” line 24)
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–]     invoked from within
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–] “amazon_pat_deferred_collection”
      [xlt :xlat:ERR /0:cert_pat_orm_xlate:–/–/—- –:–:–] <End of errorInfo>
      [xlt :rout:ERR /0:cert_pat_orm_xlate:06/24/2019 09:52:47] Xlate error in route detail ‘XLATE PAT_ORM_O01.xlt’ under Trxid ‘ORM_O01’ to Dest ‘pat_ocm_out’

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      • #109957
        Jim Kosloskey
        Participant

          My guess is the <b>Cloverleaf_KHTCERT_Amazon</b> dsn definition is not in the odbc.ini file.

          Compare the odbc.ini file in the 6.1 environment to the odbc.ini file in the 6.2 environment (make sure you are looking at the odbc.ini files provided with the ODBC Drivers Cloverleaf provides). you are likely to see differences.

          I would make a backup copy of the 6.2 odbc.ini file then copy the 6.1 odbc.ini file to the 6.2 environment.

           

          email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

        • #110141
          Reena Gadhia
          Participant

            Hi Jim,

            Thank-you for your response.

            This issue is now resolved by adding the SQL Drivers on 64 bit System data Sources (System DNS tab).

            The drivers existed on 32 bit but were missing on 64 bitc:\Windows\SysWOW64\odbcad64.exe

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