email for alerts

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  • Creator
    Topic
  • #55596
    Gene Millard
    Participant

      We recently changed our email service.  I have gone into the IDE and put the new server address in.  We are using version 6.1

      I went to

      Options

      Site Options

      Alert Configuration

      I entered the server address in the SMTP Server space.

      I did a test and I received the test email.

      I tried to send an alert using the new server address and it did not send an email.

      I set it up to send email and to notify.

      The notify worked but no email.

      I looked in the advanced tab on the alert and the email server was the new server.

      Is there something else I need to do.

      We are on a Linux box.

      I received an email during the night from an alert that I had changed to the new server but it shows it was sent to the old server.

      Gene Millard

      The Guthrie Clinic
      Sayre, PA

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    • Author
      Replies
      • #85867
        Rob Abbott
        Keymaster

          You may need to bounce the monitor daemon for this change to take effect.

          Rob Abbott
          Cloverleaf Emeritus

        • #85868
          Gene Millard
          Participant

            That worked

            Thank you

            Gene Millard

            The Guthrie Clinic
            Sayre, PA

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