Defining a clickable hyperlink within an alert message

[Susan Jones]

I am trying to set up an alert that will contain a hyperlink to an internal web page with a list of contacts. I am using the exec option to call a script which then calls hciguimsg to create the alert window.

How can I make the hyperlink work in the alert window? The link is contained within the -message text and it displays in the alert, but it is not clickable.

Please pardon my ignorance – I have very limited experience with creating GUIs.

Topic

[David Barr]

hciguimsg doesn’t support hyperlinks.

One possible way to handle your issue is to put the text (and html) of your alert in a web page and have the alert launch firefox with the URL of the page.

[Susan Jones]

Let me explain what my goal is and see if anyone has any suggestions.

We have a list of contacts in an SQL DB for each of our interfaces. I would like to have this list of contacts available to our Data Center operators when an alert fires for a specific interface. The only options that I can think of to accomplish this are:

Have a clickable hyperlink in the alert itself which the operators can use to access a web page with the list

As David mentioned, launch a FF window with the text of the alert and the list of contacts – this would require the installation of FF for Unix/AIX

Somehow query the SQL DB itself to get the list – we don’t currently have an ODBC driver and we are reluctant to spend any additional money for this

If anyone has any other ideas that can be accomplished with a Tcl script, your input would be much appreciated.

[Keith McLeod]

If you have 5.6 or above, you can put your clickable link in the Notes Tab section of the thread and have the GUI inform them to open the note for that thread and then click on the link from there.

Not sure if this is what you are after, but with a little work on your part and training on the operations staff part you can put many links or contact info or whatever under the notes section per thread.

[Author]

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