dbvista errors question

[Kevin Crist]

Have a new site that just went live that keeps getting the following errors below. It happened twice today when a thread was turned on using  “start with hold” and then select a few messages to send then it goes down. I have been trying to read up on it but what i have found says something about the wrong user or exiting the hcidbdump, which no one has done the latter. Can someone explain to me what the wrong user situation is? This is on CL6.0.1 on a windows server.

Thanks.

[prod:prod:INFO/0:  STARTUP_TID:08/30/2016 09:31:40] HostMsgIdentifier is 2258894819

[dbi :dbi :ERR /0:poilabres1_cmd:08/30/2016 09:31:40] (-921) ‘DB_VISTA user id check failed: ‘poilabres1_cmd’

[dbi :dbi :ERR /0:poilabres1_cmd:–/–/—- –:–:–] ‘

PANIC: “(errnum > -900) || (errnum < -966)" PANIC: Calling “pti” for thread poilabres1_cmd

---

Scheduler State

---

Thread Events     State      Priority Runnable  PT Msgs

  0      0   SCHED_IDLE         0       0       0,0,0

---

Thread 0 (poilabres1_cmd)

---

ti: 0x00E5D950

   tid           :    0

   HostPthreadId : 0x00000000

   EventList     : 0x00F05AD0

   PolledEvents  : 0x00F05AE8

   PthreadEvent  : 0x00E5F2E0

   ReadyEvents   : 0x00F05B00

   CtrlMsgs      : 0x00F05B18

   UserCtrlMsgs  : 0x00F05B30

   UserDataMsgs  : 0x00F05B48

   StartArgs     : 0x00000000

   SchedState    : SCHED_IDLE

   SchedPriority : 0

   Killed        : 0

---

Registered Events

---

el: 0x00F05AD0

   elCount : 1

   elHead: 0x00F05B78

   elTail: 0x00F05B78

ele: 0x00F05B78

   event: 0x00E5F2E0

   prev : 0x0

   next : 0x0

ev: 0xe5f2e0

    evType     : PTHREADS

    evStrDesc    :

    evSocket     : 0

    evHandle     : 0

    evMsgQue     : 0

    evTid        : 0

    evState      : 0

    evPtMsg      : 0x0

    evUserData   : 0x0

    evCallBack   : 0x0

    evCbShutdown : 0x0

    evRecurFreq  :

---

Polled Events

---

el: 0x00F05AE8

   elCount : 0

   elHead: 0x00000000

   elTail: 0x00000000

---

Ready Events

---

el: 0x00F05B00

   elCount : 0

   elHead: 0x00000000

   elTail: 0x00000000

---

Outstanding Pthread Ctrl Msgs

---

pmq: 0x00F05B18

Count   : 0

Head    : 0x00000000

Tail    : 0x00000000

---

Outstanding Pthread User Ctrl Msgs

---

pmq: 0x00F05B30

Count   : 0

Head    : 0x00000000

Tail    : 0x00000000

---

Outstanding Pthread User Data Msgs

---

pmq: 0x00F05B48

Count   : 0

Head    : 0x00000000

Tail    : 0x00000000

PANIC: Thread panic—engine going down

PANIC: assertion ‘(errnum > -900) || (errnum < -966)' failed at dberr.cpp/48

Topic

[bill bearden]

Kevin, have you done a

hcilmclear -v -p processname

We get this error sometimes when starting a process after it crashed. I can’t give you a real explanation but the story I tell myself is, when a process crashes, the logins to the recovery database aren’t cleared. And the database doesn’t like the same user getting more than one connection.

We run the hcilmclear command on the process and it starts.

[Kevin Crist]

Thanks Bill,

We do use the hcilmclear command to clear it.

[Author]

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