We converted to a new registration, HIS, and pharmacy system last summer. We have recently begun running into issues with patient merges due to improper registrations. Patients who may have had an old MRN with us and have been back since the conversion have not always been registered under the old MRN. Many have ended up with new MRN’s. Of course these flow downstream no problem. When HIM goes to merge however it causes an issue because the newer downstream systems do not have the old MRN.
Now we have been given a suggestion to take the A34 merge message, make a copy to convert to an A31. We would then send through the A31 before the A34. I understand the concept but am a bit unclear on the coding. Any help would be greatly appreciated.
Thank you,
Greg