clovlerleaf GUI help document not functioning for ‘search ‘

[Yuhong Snyder]

Once my laptop upgraded to windows 7, when I try to use cloverleaf help document, C:cloverleafcis6.0integratordocscloverleaf.htm, the search functionality quit working, it will show the search , but it just doesn’t give you any result back, does anybody have to clue how to fix it?

Topic

[Jim Kosloskey]

Probably Internet Explorer issue.

We get around it by hitting F12 once the Help has been launched.

Give that a try and see if it helps.

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Yuhong Snyder]

Thank you Jim for the response.

F12 just gets Internet Explorer’s developer tool out, unfortunately it doesn’t help to get search to work

[Jim Kosloskey]

Well it does in our case so maybe youhave a different combination of IE and Win/7.

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Diana de Bruin]

I added a meta tag in the header of the cloverleaf.htm file, to force IE7 emulation.

Diana

LUMC -Leiden University Medical Centre
The Netherlands

[Yuhong Snyder]

Thank you Diana, that works!!! 😀

[Jim Kosloskey]

Thanks for that tip.

But that did not work for me.

So for others there are 2 options – hopefully one will work for you.

Maybe there are also other options…

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Robert Milfajt]

When I find IE being problematic, I find that Chrome has the answers.  Jim, did you try this in another browser?

Robert Milfajt
Northwestern Medicine
Chicago, IL

[Jim Kosloskey]

We only have one browser distributed and supported here at this time as far as I know, and that is IE.

So another potential work-around – 3 and counting…

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Jim Kosloskey]

Just checked – we do have chrome available – I will give that a try.

email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

[Jon Blanchard]

In IE 11, I opened the Compatibility View Settings dialog and added infor.com.  Clicked the Close button, refeshed the page and the help files appeared correctly.  This worked for the link listed in the Documents section of Clovertech; it did not work for the same help files that were stored on my local workstation computer.

Migration Consultant
Coffee Regional Medical Center
Eastern Time Zone

[Author]

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