Cloverleaf Alerts

[Robert Spahr]

Our company uses Cloverleaf and Cloverleaf Global Monitor with staff physically monitoring the Dashboard for Interface issues.

We would like to instead move to an alert based system rather than an eye on glass approach, but our admin has not really needed to work with Alerts for Cloverleaf due to our current process, and doesn’t believe there is any alert feature that will work.

Here are my questions:

Can Cloverleaf support logic alerts such as “if Interface (X) was in Status (Y) for (Z) Minutes send an email alert.

If that is possible, can it also handle logic such as “If Interface (X) was in Status (Y) for (Z)Minutes & Message Queue is Greater than 0, send an email alert.

We’ve built this kind of alert logic in other systems, but our admin does not believe anything such as ^ that is possible, and I wanted to see if anyone else has had this need and found creative solutions or know that this kind of feature is available somehow in Cloverleaf (or) Cloverleaf Global Monitor.

Any help would be greatly appreciated!

 

Topic

[James Cobane]

The alert capabilities within Cloverleaf are very powerful and flexible.  You should be able to configure alerts to meet your needs. The conditions you specified are easily configured in the Alert Configurator.

We have alert configurations in place to send e-mails for a variety of conditions.

Thanks,

Jim Cobane – Henry Ford Health System

[Robert Spahr]

Hello James,

Thank you for your swift response. Do you know if there is any documentation on configuring alerts publicly available I can review with him to show that this feature exists, and can handle this sort of logic?

Thank you again!

[Paul Bishop]

The documentation that comes with Cloverleaf does have a section on configuring alerts.  It is in the “Testing and Maintenance” section and is called “Alerts”.  It’s pretty detailed about what can be done and how to do it.  I don’t know if there is someplace the documentation is located outside of cloverleaf.

Paul Bishop
Carle Foundation Hospital
Urbana, IL

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