hi all, here’s my dilemma, we have Cerner sending SIUs to our practice management system (PMS) but sometimes the S12s (appt creations) will be delayed and come after S14s or S15s, so we get a bunch of messages failing at the PMS side and we have to go and replay those messages after the S12s finally come through.
Is there an automated way to replay these messages? We can identify the messages from the PMS but it’s just the hassle of going into SMAT and searching for them and then replaying them. I’m thinking something along the lines of having them being put into a flat file or DB and then having an IB and OB thread to the PMS that handles all of this automatically.
Thoughts?? Or should I be looking at somehow making a delay on the SIU interface for the non-S12s?
Appreciate any input!