Alerts stop triggering

This topic has 3 replies, 4 voices, and was last updated 11 years, 10 months ago by Bob Richardson.

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November 9, 2012 at 6:55 pm #53364

Luke Anderson
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I’ve been working on setting up alerts and monitoring them and I’m finding that every so often, the entire alert routine stops triggering alerts until I make some kind of change in the Alert Configurator and re-file alerts. Has anyone else seen this and have an idea what causes this and how to correct it? Thanks.
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- November 20, 2012 at 3:10 pm #77431
  
  Traci Zee
  Participant
  
  We are running 5.7.2 on AIX and have experienced this repeatedly. No useful data on the cause of the issue. Posting so I get an update if someone else has news on this issue!
  
  We are working to upgrade to 5.8.5 in hopes that Alerts work better on it.
- November 20, 2012 at 10:03 pm #77432
  
  Russ Ross
  Participant
  
  For many years we have been running a cron job that touches the defal.alrt file in every site once an hour, so we are probably masking the problem if it is occurring here.
  
  We do this so alerts that have fired will continue to go off once an hour until the problem is fixed.
  
  Russ Ross
  RussRoss318@gmail.com
- November 21, 2012 at 5:27 pm #77433
  
  Bob Richardson
  Participant
  
  Russ,
  
  The Integrator 5.8.5 Alert configurator now has a repeat alert widget that you can explore after you upgrade. Will annoy your data center like turning on the old xterm bell with a repeat (we did that for awhile).
  
  BobR
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