Alert if thread is up but no incoming messages for interval

Clovertech Forums Read Only Archives Cloverleaf Cloverleaf Alert if thread is up but no incoming messages for interval

  • Creator
    Topic
  • #54602
    Gretchen Macdowall
    Participant

      We have a system that keeps the connection up but sometimes internally fails to generate any outbound messages. Low output system so we would like to know about this by getting an email after 24 hours of no inbound messages to a Clover thread.

      Is it possible to set this up somehow as a Clover alert?

    Viewing 0 reply threads
    • Author
      Replies
      • #82188
        James Cobane
        Participant

          Gretchen,

          You can use the ‘Last Receive’ alert type on your inbound thread for this.  

          Hope this helps.

          Jim Cobane

          Henry Ford Health

      Viewing 0 reply threads
      • The forum ‘Cloverleaf’ is closed to new topics and replies.