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I’m trying to set up an alert in Cloverleaf that will alert me if messages stop moving on a thread. For instance if an outbound thread to an outside vendor stops sending data to them because the vendors’s interface has gone down. It looks to me like I might want to use the Outbound Latency alert, but for the life of me I cannot find any detailed information on what the Outbound Latency settings mean. Or maybe I should use an Outbound Queue Depth alert, but it seems to me that that alert could be non-helpful is for some reason Cloverleaf had a flood of messages and the alert polled right at that moment. So, basically I am looking for an alert to check if any messages have been in the thread for more than 5 minutes, and I think that would be the Outbound Latency alert. Anyway, some help on how to configure it would be greatly appreciated. Thanks.
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