Alert for message processing with a batch process

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  • #53143
    Gordon Koch
    Participant

      Hello All,

          I am trying to figure out how to set up an alert to validate message processing for a limited time frame. A charge file is ftp’ed to the engine at a specific time each weekday, where it is handed off to an intermediate thread where it is broken down to the individual messages. These messages are then sent to a common outbound thread. I simply want to set up an alert to fire when no file is grabbed and/or no messages are processed. The inbound thread is only up for 15 minutes to grab the file from the other server. I assume that I will set up an alert on the intermediate thread for last send, with the alert to fire if <1 messages are processed.  What should the duration be set to? Does the over_to_ibTPS tcl, which lowers the message state so they can be re-sent, complicate anything?

      Thanks for any input.

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      • #76704
        Keith McLeod
        Participant

          I am not using the ftp’d file for charges but do have an alert for ‘Last Received’ on batched charges.  I set it to 1 hour after the normal time for receiving the charges and set the duration from that time to midnight that day.  So let’s say at 7:00pm each day I get charge messages.  At 8:00pm, I have an alert check for messages ‘Last Received’ time greater than 20 hours or 72000 seconds, effectively saying no messages received that day, thus far.

          I had tried the last received time only, but found that they let the times slide on occasion….

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