a couple of HELP questions

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  • #50828
    Jeff Manley
    Participant

      Can anyone give me some insight into the following couple of issues?

      [pdl :PDL :ERR /0:FROM_USTRANSCRIPTION_23:04/27/2009 00:06:37] read failed: Unknown error

      [pdl :PDL :ERR /0:FROM_USTRANSCRIPTION_23:04/27/2009 00:06:37] read returned error 0 (No error)

      [pdl :PDL :ERR /0:FROM_USTRANSCRIPTION_23:04/27/2009 00:06:37] PDL signaled exception: code 1, msg device error (remote side probably shut down)

      [tps :tps :ERR /0:TO_USTRANSCRIPTION_23:04/25/2009 00:29:47] ‘KILL ‘ (returned by ‘check_ack ‘) does not match { }

      [tps :tps :ERR /0:TO_LAB_MFN_22:04/16/2009 09:30:37] ‘KILL ‘ (returned by ‘check_ack ‘) does not match { }

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      • #67685

        01) There is no connection to the sending/recieving application. I.e., the other side is down.

        02) and 03)  Instead of using check_ack, try using hcitpsmsgkill. There is no need to use check_ack unless you want to do something different for each type of ACK/NACL. 99% of the time you’ll just want to kill the ACKs. If you truly need to use check_ack, I believe the argument list should look something like this: {{RETRIES 5} {SLEEP 60}}.

        -- Max Drown (Infor)

      • #67686
        Jim Kosloskey
        Participant

          Jeff,

          For the second situation: The proc ‘check_ack’ has not provided a message handle for the message action (KILL being the action).

          I would continue to use check_ack (or something like it) if I were you if you are pre Cloverleaf(R) 5.6 or are using the set of procs called recovery_xx (33, 56, etc.) as that proc also typically gets rid of the ob_saved_msg message. tpsmsgkill will get rid of the Reply. If you do not take care of the saved outbounf message, you are likely to get a memory leak.

          email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

        • #67687
          Russ Ross
          Participant

            With regards to your error seen below

            [tps :tps :ERR /0:TO_USTRANSCRIPTION_23:04/25/2009 00:29:47] ‘KILL ‘ (returned by ‘check_ack ‘) does not match { }

            I use to experience this more frequently long ago and suspected it was a timing issue were the resend proc grabs control away from the check_ack procs before it finished.

            I was able to almost completely illiminate the problem by increasing the amout of time between resends to higher time values like 60 seconds in most cases but as high as 5 minutes in really bad cases.

            I also found including the msg kill function inside the check_ack also helped instead of having hcitpsmsgkill stacked behind check_ack.

            Russ Ross
            RussRoss318@gmail.com

          • #67688
            Mike Wilson
            Participant

              Russ,

               

              Where were you setting the resend value?  Thanks, I am seeing this on almost all of my threads.

              Mike

            • #67689
              Russ Ross
              Participant

                Yes the resend time out value for how long to wait before Cloverleaf attempts to resend a message that has yet to receive an ACK back from the foriegn system is the vaule that I increased until the problem mostly went away.

                Russ Ross
                RussRoss318@gmail.com

              • #67690
                Mike Wilson
                Participant

                  On the OUTBOUND tab in the INBOUND replies timeout portion on the bottom?[/img]

                • #67691
                  Russ Ross
                  Participant

                    Yes that is correct (see attached screen shot).

                    Also, if you set Timeout to -1 it will wait forever for an ACK and never resend.

                    Russ Ross
                    RussRoss318@gmail.com

                  • #67692
                    Mike Wilson
                    Participant

                      Im already at 120, I will bump it up to 240 and see if that helps.  Thanks a lot!

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