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5.8 hourglass GUI bug – fix

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  • November 20, 2013 at 2:37 pm #53922
    Mike Strout
    Participant

      I have gotten so much great info from this site, I thought I would take a second to give back a little. I did a search and didn’t find anything on this so hopefully this isn’t old news.

      Some of you may have stumbled on the GUI bug that causes the mouse cursor to occasionally stay in a permanent hourglass, especially when testing.  When I was at Infor training this past summer, the instructor mentioned this bug and said the only way to fix it was to restart the IDE. While the constant display of hourglass or whatever “waiting” icon is a minor annoyance, having to close and reopen the IDE is a pain.

      Here is a trick I found. When this happens in the future, simply go to the Site Manager tree view and double-click on one of the plus signs and BAM, your cursor is back to normal.

      Mike

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      • November 20, 2013 at 2:48 pm #79537
        Jim Kosloskey
        Participant

          Mike,

          Thanks for the tip.

          email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

        • November 21, 2013 at 8:28 am #79538
          Robert Kersemakers
          Participant

            Cool, must try this as we sometimes see an hourglass as well (although we are currently using 5.5/5.7).

            Thanks!

            Zuyderland Medisch Centrum; Heerlen/Sittard; The Netherlands

          • December 6, 2013 at 3:53 pm #79539
            Max Drown (Infor)
            Keymaster

              I can confirm that this does indeed work. I submitted this info to R&D. Thanks for the tip!

              -- Max Drown (Infor)

            • July 16, 2015 at 6:06 pm #79540
              Michael Hertel
              Participant

                Max, this is still occurring in CL 6.1.0

                Does R&D have this on their radar?

              • July 16, 2015 at 6:09 pm #79541
                Max Drown (Infor)
                Keymaster

                  I’ll check .. brb.

                  -- Max Drown (Infor)

                • July 16, 2015 at 8:08 pm #79542
                  Max Drown (Infor)
                  Keymaster

                    We just bumped this up to high priority. No promises, but should see it in CIS 6.2.

                    -- Max Drown (Infor)

                  • June 17, 2016 at 9:16 am #79543
                    Robert Kersemakers
                    Participant

                      We are on 6.0.2 and recently I had the hourglass problem again a few times. And I just noticed that Mike’s original trick still applies, although I needed to open a tcl-proc from the Site Manager to get rid of the hourglass.

                      Beats closing all tabs and restarting.

                      Zuyderland Medisch Centrum; Heerlen/Sittard; The Netherlands

                    • February 2, 2018 at 4:02 pm #79544
                      Sandy McQuay
                      Participant

                        I know this is an old thread, but this “trick” works for 6.2 as well.  

                        That thing has been driving me crazy for years!  I guess I just now got fed up enough to see if there was a solution.

                        Thanks Mike!

                      • February 2, 2018 at 4:05 pm #79545
                        Sandy McQuay
                        Participant

                          Just read the rest of the replies and saw Max’s comment about it possibly being fixed in 6.2 . . . it’s not.   🙁

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