Elijah,
Right Data to the right place at the right time with no lost messages.
If we accomplish that we are considered doing our jobs.
Any more is generally management directed time expense (in my opinion).
Actually we don’t have any formal metrics of which I am aware. I guess if we keep our customers happy…
Jim Kosloskey
email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.