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#59285
Russ Ross
Participant

    Keith McLeod:

    I’m interested in being able to have a notification triggered when the same message has been resent so many times and noticed you had a post asking for input on this.

    I was wondering what you came up with or any input on the matter you might have.

    I’ve begun brainstorming with my co-worker (Jim Kosloskey) about this and will be writing something myself if necessary to fire an alert if a message is resent a specified number of times.

    Jim and I did discuss modifying the existing recover_33 procs to include such logic like you talked about.

    However, I feel better writing something that is not married to recover_33 so directly.

    Perhaps I will write a tps_resend_alert_count_reset proc that I stack with the tps_save_ob_msg proc in the Send OK Procs stack.

    Then I might have a tps_resend_alert_count_check proc that I stack with the tps_resend_ob_msg proc in the Reply Generation stack.

    Charlie Bursell:

    I recall you have a post asking how to enhance the alerts and I think being able to fire an alert based on how many times the same message gets resent is worthwile.

    My motivation for needing such an alert is that it is more proactive way to alert because once you have say 10 resends on the same message you know you are headed for trouble and there is no need to wait for other less proactive alerts to notify you much later than necessary.

    FYI –  my arguments for the proc might be something like this

    Code:

    {RESEND_ALERT_COUNTS_LIST {10 100 1000 10000}}
    {RESEND_ALERT_EMAIL       {page_hub_on_call,page_ods_on_call,email_hub_team}}

    which means email notices would be sent out up to a maximum of 4 times in this case when

    resend_count = 10

    resend_count = 100

    resend_count = 1000

    resend_count = 10000

    Russ Ross
    RussRoss318@gmail.com