Reply To: On-Call Compensation?

[Vince Angulo]

Here at Children’s, no one on the integration team is on-call after hours.  We’ve done some cross training with our Systems staff and they cover that as part of their on-call responsibities.

For IS/IT overall, we have, in addtion to System on-call, there are also on-call pagers for each of the Network, Business Applications, Clinical Applications, Telecomm, and Practice Management teams.  Each receives $2/hour outside the normal 8-hour workday (yeah, I know, I can’t define normal either), or 128 hours for their 1 week in 4 rotation.

We’ve been doing that since 1998.  When we initially implemented call pay, there was also “call back” pay, which translated to an on-call person’s regular hourly rate (1/2080th of annual salary), for call responses over 1 hour.  But that only lasted a couple of years.