Ray,
When you are configuring the alert, are you using the drop-downs to select the protocol status? Based on your e-mail, it sounds like you may be keying-in the value ‘opening’. Try selecting it from the drop-down via the ‘List’ button. Also try changing the ‘Source Count’ from ‘all’ to ‘any’, just for laughs.
Are you adding this to the default.alrt, or a different .alrt file that you are then invoking?
Good Luck.
Jim Cobane
Henry Ford Health
