I have a question on this subject. We have inbound charge thread. This thread only receives data once a day; usually at around 2300. I want the alert to trigger if the last received msg is greater than 25 hours from when the last message received. My brain can not seem to write this out in the alert tool, particularly what do I put in the comparing field?
Also, another alert question. I have script that will bounce a thread based off the alert condition. I have the alert set to an outbound queue depth X and instance to “Once”. My problem is after the thread is bounce, the condition of X is usually met again, because of the queued msgs. How do I force the alert to only fire once and once only after the condition is met?
Thanks a lot for your input!!
Gary
