Yeah, I finally got a solution. I used the suggestions I got here, and studied how we were calling hci commands through scripts when an alert fired (my predecessor set up a slick system of VB scripts that monitor and manage the engine, then he left.)
I set up an alert that if the queue starts to back up (I gave it a time of 5 minutes) it runs a series of scripts that ulimately calls a wscript shell to run the hci commands ‘ hcicmd -v -p -c “ pstop” ‘ followed by a short pause then it runs ‘ hcicmd -p -c “ pstart” ‘
The scripts are kinda hard to follow, but they basically set up the environment variables then builds a command line to be executed through wscript. I’m not sure that helps…