Unprintable character issue

This topic has 3 replies, 3 voices, and was last updated 7 years, 5 months ago by Henry Bauer.

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July 24, 2017 at 6:39 pm #55455
Henry Bauer
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In the Cerner results we
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- July 24, 2017 at 11:09 pm #85392
  Elisha Gould
  Participant
  Do a search for “encoding” or “encoding convertto identity”.
  
  If you set the inbound and outbound encoding to binary or passthrough, it should send the message correctly, but it will still display it incorrectly in the logs.
- July 25, 2017 at 2:57 pm #85393
  Robert Milfajt
  Participant
  Henry, for all our Cerner interfaces sending data, and their corresponding outbound data recipients, we set the Encoding on protocol tab to bypass. See attached for screenshot in NetConfig. This became a problem for us back in some version of 5, either 5.5 or 5.8.
  
  Hope this helps,
  
  Robert Milfajt
  Northwestern Medicine
  Chicago, IL
- July 25, 2017 at 3:04 pm #85394
  Henry Bauer
  Participant
  Thanks for the response Robert, I have read all the posts on this issue including yours and going forward we have resolved the problem using this setup.
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