CL6.2 Installed on UNIX/AIX 6.1 TL9 and MonitorD wont start

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May 9, 2017 at 10:39 pm #55387
mike brown
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I am getting the following error on CL6.2 when trying to start my interfaces,

anyone have an idea whats wrong, i logged a support ticket and no one replied.

hcisitectl -S lm

Starting hcimonitord

Could not load program hcimonitord:

Dependent module libptools_ptr.a(shr.o) could not be loaded.

Could not load module libptools_ptr.a(shr.o).

System error: No such file or directory

hcimonitord failed to execute properly

Lockmgr is running on pid 25821366

hcimonitord is NOT running
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- May 9, 2017 at 10:50 pm #85152
  mike brown
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  There is a post on infor about it in their knowledge base, error was found in cloverleaf 6.1 install and the UNIX ADMIN needs to install a package and use smity to install it..
  
  Description:
  
  Receive the following error when attempting to start the monitor daemon:
  
  Starting hcimonitord
  
  exec(): 0509-036 Cannot load program hcimonitord because of the following errors:
  
  0509-150 Dependent module libptools_ptr.a(shr.o) could not be loaded.
  
  0509-022 Cannot load module libptools_ptr.a(shr.o).
  
  0509-026 System error: A file or directory in the path name does not exist.
  
  hcimonitord failed to execute properly
  
  Lockmgr is running on pid 20119674
  
  hcimonitord is NOT running
  
  Resolution:
  
  The issue is the libptools_ptr.a missing.
  
  You can have your AIX system admin install the bos.adt.debug package that comes with the AIX install
  
  This has the missing libptools_ptr.a library in it.
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