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6.1 Message Search

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  • April 12, 2017 at 2:11 pm #55361
    David Speare
    Participant

      When I use the new message search (on AIX), I am unable to retrieve a message from SMAT that I am positive is there.

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      • April 12, 2017 at 3:20 pm #85077
        David Speare
        Participant

          So here is an update in case someone else experiences this:

          There is a difference from selecting the SMAT database file from the Site Manager pane and selecting SMAT Database from the launch Bar.  If I select SMAT database and navigate to my SMAT db file my search capabilities function as I expect them to.

          Very unusual.  Can anyone repeat this on their system?

        • April 12, 2017 at 9:08 pm #85078
          James Cobane
          Participant

            Hi David,

            I believe that if you have ‘SMAT DB Encryption’ enabled, you need to be within the site that the SMAT DB was populated under in order to search it.  Not sure if that is a factor in what you are experiencing.

            Jim Cobane

            Henry Ford Health System

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