Error after installing CL 6.2 AIX

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  • #55295
    Michael Hertel
    Participant

    hci ppcf% scp ppcg:/hci/root/vm1_adt/NetConfig .

    Could not load program /usr//bin/ssh:

           Dependent module /hci/cis6.2/integrator/lib/libz.a(libz.so.1) could not be loaded.

           Member libz.so.1 is not found in archive

    hci ppcf% showroot

    HCI root is /hci/cis6.2/integrator

    HCI site is vm_default

Viewing 14 reply threads
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    • #84843
      Michael Hertel
      Participant

      I resolved this by renaming

      /hci/cis6.2/integrator/lib/libz.a

      to

      /hci/cis6.2/integrator/lib/xlibz.a.bak

      There is another libz.a on the O/S.

      Hopefully I haven’t screwed something else up by doing this.

      I have a support ticket open. I’ll let you know what they say.

    • #84844
      Michael Hertel
      Participant

      Support would rather argue with me about how I was doing my upgrade wrong rather than resolving my issue.

      They weren’t any help.

    • #84845

      Infor support?

      If so, I would agree with them. It is not a best practice or even a good idea to remove, replace, or override files used by Cloverleaf.

      If that file is causing you problems, it may be an indicator of something else which could lead to other problems down the road.

      I’d have to get a lot more detail from you in order to help, but I would suggest you exactly follow the instructions in the install guide including meeting the OS requirements and prerequisites. And if you still run into problems, then follow the suggestions offering by Support as they have many, many years of experience supporting Cloverleaf.

      -- Max Drown (Infor)

    • #84846
      Peter Heggie
      Participant

      I think other products also have a libz file on AIX, like IBM’s Tivoli. Not sure if they install it or just use it from an optional package.

      Peter Heggie

    • #84847
      Michael Hertel
      Participant

      Thanks Max, you too are going down the wrong path here.

      hci ppcf% scp ppcg:/hci/root/vm1_adt/NetConfig .

      is not working after the install.

      I would have gotten the same broken result if I ran

      hci ppcf% scp ppcg:/home/hci/MickeyMouse .

      I wish you folks would focus on the error and not what I am trying to accomplish.

      Peter, I found the others:

      /hciprod/archive/sandbox/CL620/CL620installdir/jre/lib/ppc/libzip.so

      /hciprod/cis6.2/integrator/clgui/jre/lib/ppc/libzip.so

      /hciprod/cis6.2/integrator/lib/libz.a

      /opt/IBM/ITM/JRE/aix523/bin/libzip.a

      /opt/IBM/ITM/JRE/aix526/lib/ppc64/libzip.so

      /opt/freeware/lib/libz.a

      /opt/xiv/host_attach/xpyv/lib/libz.a

      /opt/xiv/host_attach/xpyv/lib/libz.so

      /opt/xiv/host_attach/xpyv/lib/libz.so.1

      /opt/xiv/host_attach/xpyv/lib/libz.so.1.2.3.3

      /usr/java71/jre/lib/ppc/libzip.so

      /usr/java71_64/jre/lib/ppc64/libzip.so

      /usr/java8/jre/lib/ppc/libzip.so

      /usr/java8_64/jre/lib/ppc64/libzip.so

      /usr/lib/libz.a

      So by renaming the broken one /hci/cis6.2/integrator/lib/libz.a

      it found a good one in the path.

    • #84848

      We’ll submit a ticket to R&D and report what appears to be a bug with the installation of CIS 6.2 on AIX. I’ll post the ticket # when we get it.

      -- Max Drown (Infor)

    • #84849

      Here is some feedback from R&D.

      Quote:

      1. you cannot just rename cloverleaf lib(libz.a) which would make Cloverleaf runtime fails to run

      2. scp on AIX(my AIX 6.1) uses ssh which depends old verson of openssl0.9.8. and Cloverleaf has higher version deployed.

      clbuild@sjcaix005 9>scp hci@localhost:/tmp/somefile ./

      Could not load program /usr//bin/ssh:

      -- Max Drown (Infor)

    • #84850

      Here’s a work around provided by one of services guys (Dan Duffley).

      Quote:

      function scp {

        if -n “$HCIROOT” && -n “$CL_INSTALL_DIR”; then

           clinstalldir=$CL_INSTALL_DIR

           hcisite=$HCISITE

           hciroot=$HCIROOT

           setroot -clear

           /usr/bin/scp $*

           export CL_INSTALL_DIR=$clinstalldir

           setroot $hciroot $hcisite

        else

           /usr/bin/scp $*

        fi

      }

      -- Max Drown (Infor)

    • #84851
      Michael Hertel
      Participant

      Thanks Max.

      Will R&D be supplying the missing files?

      They seem to be on my 6.1 prod box.

      This is what my 6.1 prod install looks like:

      hci ppcg% find /hci/cis6.1/integrator/ -name “*libz*”

      /hci/cis6.1/integrator/clgui/jre/lib/ppc/libzip.so

      /hci/cis6.1/integrator/lib/libz.a

      /hci/cis6.1/integrator/lib/libz.so

      /hci/cis6.1/integrator/lib/libz.so.1

      /hci/cis6.1/integrator/lib/libz.so.1.2.3

      find: cannot chdir to : Permission denied

      hci ppcg%

    • #84852

      I don’t believe so. If I hear otherwise, I’ll let everyone know.

      -- Max Drown (Infor)

    • #84853
      Shane Farney
      Participant

      We just had the same thing happen today after installing 6.2 this past week.  This was helpful so that we didn’t have to open a ticket to figure out what was wrong.

    • #84854
      Peter Heggie
      Participant

      we ended up opening a ticket with Infor on this issue and they had a fix prepared – several modules to be put in a specific cloverleaf library, replacing what was already there. We did that and the problem is gone.

      Peter Heggie

    • #84855
      Dan Duffley
      Participant

      R&D has fixed this in future versions of 6.2, AR 16821 (Provide shared library for zlib on AIX).  For now you can use the attached tar file of zlib libraries.  Just untar into $HCIROOT/lib.  Backup the existing files if you like.

    • #84856
      Peter Heggie
      Participant

      awesome thank you

      Peter Heggie

    • #84857
      cecile 777
      Participant

      Why this file (libz.tar) is not include in the last Patch 6.2.1 ??? 😈  ðŸ˜ˆ  ðŸ‘¿

      Cecile

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