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Error after installing CL 6.2 AIX

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  • January 27, 2017 at 7:12 pm #55295
    Michael Hertel
    Participant

      hci ppcf% scp ppcg:/hci/root/vm1_adt/NetConfig .

      Could not load program /usr//bin/ssh:

             Dependent module /hci/cis6.2/integrator/lib/libz.a(libz.so.1) could not be loaded.

             Member libz.so.1 is not found in archive

      hci ppcf% showroot

      HCI root is /hci/cis6.2/integrator

      HCI site is vm_default

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      • January 27, 2017 at 9:44 pm #84843
        Michael Hertel
        Participant

          I resolved this by renaming

          /hci/cis6.2/integrator/lib/libz.a

          to

          /hci/cis6.2/integrator/lib/xlibz.a.bak

          There is another libz.a on the O/S.

          Hopefully I haven’t screwed something else up by doing this.

          I have a support ticket open. I’ll let you know what they say.

        • February 1, 2017 at 5:31 pm #84844
          Michael Hertel
          Participant

            Support would rather argue with me about how I was doing my upgrade wrong rather than resolving my issue.

            They weren’t any help.

          • February 5, 2017 at 4:49 am #84845
            Max Drown (Infor)
            Keymaster

              Infor support?

              If so, I would agree with them. It is not a best practice or even a good idea to remove, replace, or override files used by Cloverleaf.

              If that file is causing you problems, it may be an indicator of something else which could lead to other problems down the road.

              I’d have to get a lot more detail from you in order to help, but I would suggest you exactly follow the instructions in the install guide including meeting the OS requirements and prerequisites. And if you still run into problems, then follow the suggestions offering by Support as they have many, many years of experience supporting Cloverleaf.

              -- Max Drown (Infor)

            • February 6, 2017 at 3:38 pm #84846
              Peter Heggie
              Participant

                I think other products also have a libz file on AIX, like IBM’s Tivoli. Not sure if they install it or just use it from an optional package.

                Peter Heggie

              • February 7, 2017 at 8:15 pm #84847
                Michael Hertel
                Participant

                  Thanks Max, you too are going down the wrong path here.

                  hci ppcf% scp ppcg:/hci/root/vm1_adt/NetConfig .

                  is not working after the install.

                  I would have gotten the same broken result if I ran

                  hci ppcf% scp ppcg:/home/hci/MickeyMouse .

                  I wish you folks would focus on the error and not what I am trying to accomplish.

                  Peter, I found the others:

                  /hciprod/archive/sandbox/CL620/CL620installdir/jre/lib/ppc/libzip.so

                  /hciprod/cis6.2/integrator/clgui/jre/lib/ppc/libzip.so

                  /hciprod/cis6.2/integrator/lib/libz.a

                  /opt/IBM/ITM/JRE/aix523/bin/libzip.a

                  /opt/IBM/ITM/JRE/aix526/lib/ppc64/libzip.so

                  /opt/freeware/lib/libz.a

                  /opt/xiv/host_attach/xpyv/lib/libz.a

                  /opt/xiv/host_attach/xpyv/lib/libz.so

                  /opt/xiv/host_attach/xpyv/lib/libz.so.1

                  /opt/xiv/host_attach/xpyv/lib/libz.so.1.2.3.3

                  /usr/java71/jre/lib/ppc/libzip.so

                  /usr/java71_64/jre/lib/ppc64/libzip.so

                  /usr/java8/jre/lib/ppc/libzip.so

                  /usr/java8_64/jre/lib/ppc64/libzip.so

                  /usr/lib/libz.a

                  So by renaming the broken one /hci/cis6.2/integrator/lib/libz.a

                  it found a good one in the path.

                • February 8, 2017 at 6:33 pm #84848
                  Max Drown (Infor)
                  Keymaster

                    We’ll submit a ticket to R&D and report what appears to be a bug with the installation of CIS 6.2 on AIX. I’ll post the ticket # when we get it.

                    -- Max Drown (Infor)

                  • February 9, 2017 at 3:54 pm #84849
                    Max Drown (Infor)
                    Keymaster

                      Here is some feedback from R&D.

                      Quote:

                      1. you cannot just rename cloverleaf lib(libz.a) which would make Cloverleaf runtime fails to run

                      2. scp on AIX(my AIX 6.1) uses ssh which depends old verson of openssl0.9.8. and Cloverleaf has higher version deployed.

                      clbuild@sjcaix005 9>scp hci@localhost:/tmp/somefile ./

                      Could not load program /usr//bin/ssh:

                      -- Max Drown (Infor)

                    • February 9, 2017 at 10:11 pm #84850
                      Max Drown (Infor)
                      Keymaster

                        Here’s a work around provided by one of services guys (Dan Duffley).

                        Quote:

                        function scp {

                          if -n “$HCIROOT” && -n “$CL_INSTALL_DIR”; then

                             clinstalldir=$CL_INSTALL_DIR

                             hcisite=$HCISITE

                             hciroot=$HCIROOT

                             setroot -clear

                             /usr/bin/scp $*

                             export CL_INSTALL_DIR=$clinstalldir

                             setroot $hciroot $hcisite

                          else

                             /usr/bin/scp $*

                          fi

                        }

                        -- Max Drown (Infor)

                      • February 9, 2017 at 10:36 pm #84851
                        Michael Hertel
                        Participant

                          Thanks Max.

                          Will R&D be supplying the missing files?

                          They seem to be on my 6.1 prod box.

                          This is what my 6.1 prod install looks like:

                          hci ppcg% find /hci/cis6.1/integrator/ -name “*libz*”

                          /hci/cis6.1/integrator/clgui/jre/lib/ppc/libzip.so

                          /hci/cis6.1/integrator/lib/libz.a

                          /hci/cis6.1/integrator/lib/libz.so

                          /hci/cis6.1/integrator/lib/libz.so.1

                          /hci/cis6.1/integrator/lib/libz.so.1.2.3

                          find: cannot chdir to : Permission denied

                          hci ppcg%

                        • February 10, 2017 at 12:10 am #84852
                          Max Drown (Infor)
                          Keymaster

                            I don’t believe so. If I hear otherwise, I’ll let everyone know.

                            -- Max Drown (Infor)

                          • October 25, 2017 at 7:12 pm #84853
                            Shane Farney
                            Participant

                              We just had the same thing happen today after installing 6.2 this past week.  This was helpful so that we didn’t have to open a ticket to figure out what was wrong.

                            • October 25, 2017 at 8:28 pm #84854
                              Peter Heggie
                              Participant

                                we ended up opening a ticket with Infor on this issue and they had a fix prepared – several modules to be put in a specific cloverleaf library, replacing what was already there. We did that and the problem is gone.

                                Peter Heggie

                              • October 25, 2017 at 8:44 pm #84855
                                Dan Duffley
                                Participant

                                  R&D has fixed this in future versions of 6.2, AR 16821 (Provide shared library for zlib on AIX).  For now you can use the attached tar file of zlib libraries.  Just untar into $HCIROOT/lib.  Backup the existing files if you like.

                                • October 25, 2017 at 8:45 pm #84856
                                  Peter Heggie
                                  Participant

                                    awesome thank you

                                    Peter Heggie

                                  • March 21, 2018 at 11:14 am #84857
                                    cecile 777
                                    Participant

                                      Why this file (libz.tar) is not include in the last Patch 6.2.1 ??? 😈  ðŸ˜ˆ  ðŸ‘¿

                                      Cecile

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