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dbvista errors question

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  • August 31, 2016 at 3:40 pm #55181
    Kevin Crist
    Participant

      Have a new site that just went live that keeps getting the following errors below. It happened twice today when a thread was turned on using  “start with hold” and then select a few messages to send then it goes down. I have been trying to read up on it but what i have found says something about the wrong user or exiting the hcidbdump, which no one has done the latter. Can someone explain to me what the wrong user situation is? This is on CL6.0.1 on a windows server.

      Thanks.

      [prod:prod:INFO/0:  STARTUP_TID:08/30/2016 09:31:40] HostMsgIdentifier is 2258894819

      [dbi :dbi :ERR /0:poilabres1_cmd:08/30/2016 09:31:40] (-921) ‘DB_VISTA user id check failed: ‘poilabres1_cmd’

      [dbi :dbi :ERR /0:poilabres1_cmd:–/–/—- –:–:–] ‘

      PANIC: “(errnum > -900) || (errnum < -966)" PANIC: Calling “pti” for thread poilabres1_cmd

      Scheduler State

      Thread Events     State      Priority Runnable  PT Msgs

        0      0   SCHED_IDLE         0       0       0,0,0

      Thread 0 (poilabres1_cmd)

      ti: 0x00E5D950

         tid           :    0

         HostPthreadId : 0x00000000

         EventList     : 0x00F05AD0

         PolledEvents  : 0x00F05AE8

         PthreadEvent  : 0x00E5F2E0

         ReadyEvents   : 0x00F05B00

         CtrlMsgs      : 0x00F05B18

         UserCtrlMsgs  : 0x00F05B30

         UserDataMsgs  : 0x00F05B48

         StartArgs     : 0x00000000

         SchedState    : SCHED_IDLE

         SchedPriority : 0

         Killed        : 0

      Registered Events

      el: 0x00F05AD0

         elCount : 1

         elHead: 0x00F05B78

         elTail: 0x00F05B78

      ele: 0x00F05B78

         event: 0x00E5F2E0

         prev : 0x0

         next : 0x0

      ev: 0xe5f2e0

          evType     : PTHREADS

          evStrDesc    :

          evSocket     : 0

          evHandle     : 0

          evMsgQue     : 0

          evTid        : 0

          evState      : 0

          evPtMsg      : 0x0

          evUserData   : 0x0

          evCallBack   : 0x0

          evCbShutdown : 0x0

          evRecurFreq  :

      Polled Events

      el: 0x00F05AE8

         elCount : 0

         elHead: 0x00000000

         elTail: 0x00000000

      Ready Events

      el: 0x00F05B00

         elCount : 0

         elHead: 0x00000000

         elTail: 0x00000000

      Outstanding Pthread Ctrl Msgs

      pmq: 0x00F05B18

      Count   : 0

      Head    : 0x00000000

      Tail    : 0x00000000

      Outstanding Pthread User Ctrl Msgs

      pmq: 0x00F05B30

      Count   : 0

      Head    : 0x00000000

      Tail    : 0x00000000

      Outstanding Pthread User Data Msgs

      pmq: 0x00F05B48

      Count   : 0

      Head    : 0x00000000

      Tail    : 0x00000000

      PANIC: Thread panic—engine going down

      PANIC: assertion ‘(errnum > -900) || (errnum < -966)' failed at dberr.cpp/48

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      • August 31, 2016 at 9:21 pm #84481
        bill bearden
        Participant

          Kevin, have you done a

          hcilmclear -v -p processname

          We get this error sometimes when starting a process after it crashed. I can’t give you a real explanation but the story I tell myself is, when a process crashes, the logins to the recovery database aren’t cleared. And the database doesn’t like the same user getting more than one connection.

          We run the hcilmclear command on the process and it starts.

        • September 1, 2016 at 11:55 am #84482
          Kevin Crist
          Participant

            Thanks Bill,

            We do use the hcilmclear command to clear it.

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