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clovlerleaf GUI help document not functioning for ‘search ‘

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  • March 22, 2016 at 5:29 pm #55029
    Yuhong Snyder
    Participant

      Once my laptop upgraded to windows 7, when I try to use cloverleaf help document, C:cloverleafcis6.0integratordocscloverleaf.htm, the search functionality quit working, it will show the search , but it just doesn’t give you any result back, does anybody have to clue how to fix it?

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      • March 22, 2016 at 6:36 pm #83837
        Jim Kosloskey
        Participant

          Probably Internet Explorer issue.

          We get around it by hitting F12 once the Help has been launched.

          Give that a try and see if it helps.

          email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

        • March 22, 2016 at 6:55 pm #83838
          Yuhong Snyder
          Participant

            Thank you Jim for the response.

            F12 just gets Internet Explorer’s developer tool out, unfortunately it doesn’t help to get search to work

          • March 22, 2016 at 8:53 pm #83839
            Jim Kosloskey
            Participant

              Well it does in our case so maybe youhave a different combination of IE and Win/7.

              email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

            • March 23, 2016 at 3:37 pm #83840
              Diana de Bruin
              Participant

                I added a meta tag in the header of the cloverleaf.htm file, to force IE7 emulation.

                Diana

                LUMC -Leiden University Medical Centre
                The Netherlands

              • March 24, 2016 at 5:11 pm #83841
                Yuhong Snyder
                Participant

                  Thank you Diana, that works!!! 😀

                • March 24, 2016 at 5:25 pm #83842
                  Jim Kosloskey
                  Participant

                    Thanks for that tip.

                    But that did not work for me.

                    So for others there are 2 options – hopefully one will work for you.

                    Maybe there are also other options…

                    email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

                  • March 25, 2016 at 5:56 pm #83843
                    Robert Milfajt
                    Participant

                      When I find IE being problematic, I find that Chrome has the answers.  Jim, did you try this in another browser?

                      Robert Milfajt
                      Northwestern Medicine
                      Chicago, IL

                    • March 25, 2016 at 6:34 pm #83844
                      Jim Kosloskey
                      Participant

                        We only have one browser distributed and supported here at this time as far as I know, and that is IE.

                        So another potential work-around – 3 and counting…

                        email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

                      • March 25, 2016 at 7:38 pm #83845
                        Jim Kosloskey
                        Participant

                          Just checked – we do have chrome available – I will give that a try.

                          email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

                        • September 23, 2016 at 9:22 pm #83846
                          Jon Blanchard
                          Participant

                            In IE 11, I opened the Compatibility View Settings dialog and added infor.com.  Clicked the Close button, refeshed the page and the help files appeared correctly.  This worked for the link listed in the Documents section of Clovertech; it did not work for the same help files that were stored on my local workstation computer.

                            Migration Consultant
                            Coffee Regional Medical Center
                            Eastern Time Zone

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