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6.1 Email alerts Not working AIX.

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  • October 28, 2015 at 3:45 pm #54864
    John Hamilton
    Participant

      Ok I’m running AIX 6.1.0.0

      I’m migrating from 6.0 to 6.1.

      I’m on a single host.

      The siteinfo Alerts tab is set in both environments the same.

      The alerts in 6.0 get sent without any issues.

      In 6.1 the they just die.  I get the notify message but no email.

      I have tried the hcialert2email on both versions.

      setroot to 6.1

      Then run “hcitcl /opt/healthvision/cis6.1/integrator/bin/hcialert2email -SERVER smtp-relay.ksnet.com  -PORT 25 -NAME -PASS mypassword -FROM no-reply.n@kelsey-seybold.com -TO John.Hamilton@kelsey-seybold.com -SUBJ “THIS IS A TEST” -MSG /tmp/msg”

      DOES NOT WORK.

      setroot to 6.0 and run “hcitcl /opt/healthvision/cis6.0/integrator/bin/hcialert2email -SERVER smtp-relay.ksnet.com  -PORT 25 -NAME -PASS mypassword -FROM no-reply.n@kelsey-seybold.com -TO John.Hamilton@kelsey-seybold.com -SUBJ “THIS IS A TEST” -MSG /tmp/msg”

      Works just fine.

      Anyone suggestion or advise would be much appreciated have any ideas.

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      • October 29, 2015 at 1:26 pm #83253
        John Hamilton
        Participant

          Got if fixed.

          The issue was with the system trying to use tls for security.

          So adding the -usetls 0 to the set cmd in the hcialert2email fixed it.

          Old line –

          set cmd

            New Line –

            set cmd

            1. October 29, 2015 at 2:05 pm #83254
              Brandon Grudt
              Participant

                Thanks for posting the solution.  I was hung up on the same thing.

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