Cloverleaf resending multiple messages

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  • #54603
    Usman Azher
    Participant

    Earlier today I selected 1 message from an outbound thread and resent it. However, Cloverleaf decided to send 5 copies of the same message and received 10 acks. Does anyone know what could be causing this?

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    Replies
    • #82189
      Jim Kosloskey
      Participant

      Do you resend a message on timeout? Could you have timed out waiting for acknowledgments?

      Were all of the acknowledgment messages positive acks?

      If not what do you do when you receive negative acknowledgments?

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

    • #82190
      Usman Azher
      Participant

      Our timeout is set to 120s. The acks were positive and the receiving system got the message 5 times.

    • #82191
      Jim Kosloskey
      Participant

      OK that takes care of the basics.

      Does this happen everytime you resend to this thread?

      You are resending Outbond Pre TPS on the Outboud thread?

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

    • #82192
      Jim Kosloskey
      Participant

      Did your first acknowledgment come before the 120 seconds timeout?

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

    • #82193
      Jim Kosloskey
      Participant

      Did your first acknowledgment come before the 120 seconds timeout?

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

    • #82194
      Usman Azher
      Participant

      Yes all of the acks came back within milli seconds and all of the messages were sent out at the same time.

    • #82195
      Jim Kosloskey
      Participant

      Does this happen every time you resend to this thread?

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

    • #82196
      Usman Azher
      Participant

      Yes it does. We looked at all of the settings and they seem fine. Sort of stumped here

    • #82197
      Jim Kosloskey
      Participant

      Have you turned the EO up to enable all and attempted to trace where the additional mesages are being generated?

      What you are experiencing only happens with the one thread?

      If so then there is something related to that thread’s configuration or a Tcl proc involvved is mal-functioning would be my guess.

      email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.

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