Alert if thread is up but no incoming messages for interval

This topic has 1 reply, 2 voices, and was last updated 9 years, 6 months ago by James Cobane.

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March 9, 2015 at 3:57 pm #54602

Gretchen Macdowall
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We have a system that keeps the connection up but sometimes internally fails to generate any outbound messages. Low output system so we would like to know about this by getting an email after 24 hours of no inbound messages to a Clover thread.

Is it possible to set this up somehow as a Clover alert?
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- March 9, 2015 at 4:03 pm #82188
  
  James Cobane
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  Gretchen,
  
  You can use the ‘Last Receive’ alert type on your inbound thread for this.
  
  Hope this helps.
  
  Jim Cobane
  
  Henry Ford Health
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