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Hi Everyone, I’m looking for some sanity checking. Thinking of creating an AND type alert, with a ‘normal’ alert like thread status, connected to a tcl alert, which runs code that opens a ‘holiday’ file and determines if today’s date is mentioned in the holiday file.
The tcl alert returns 1 if today is a holiday or 0 if it is not.
The new AND alert includes the tcl holiday check alert as a NOT condition.
So if we are not getting any charges from our billing coders, we are not going to fire off alerts every 30 minutes if it is a holiday.
Another scenario is for outages – if our main system goes offline, maybe for daylight savings time, we can AND together our main ADT feed alerts with an ‘outage’ tcl alert. This way we can set a flag in one place and not require our overnight operations staff to update multiple alerts. When we have a planned outage for off hours, or even an unplanned outage that we know will take some time to recover from, we or someone in Operations can set one flag instead of trying to disabled multiple alerts that may not be clearly identified as tied to an outage, and not have to remember to restart the monitor daemon.
But how does notification work – if we AND together a ‘regular’ alert and a holiday check alert, and there is a problem and it is not a holiday, does the notification come from the AND alert, or the ‘regular’ alert or the TCL alert? If it is not the regular alert, then we have to create an AND pairing of alerts for each ‘regular’ alert. Off the top of my head I think that is messy.
Thoughts?
Peter
Peter Heggie
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