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last receive alert false alarm

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  • November 16, 2014 at 4:21 am #54461
    Daniel Lee
    Participant

      We are using Cloverleaf 5.8.5 and every once and a while we get a false alarm on one of our last receive alerts.

      VALUE lastr

      SOURCE surgery_consumption_IN

      WITH -1

      COMP (>=1200)

      FOR once

      WINDOW 1-5/21:35-21:36/*/*

      The above alarm triggered on 11/13 @ 9:35 and if you look at the attached screenshot of the thread status you’ll see the last read time was 9:31 on 11/13 which is within 1200 seconds from when the alert fired.

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      • November 17, 2014 at 4:02 pm #81588
        Russ Ross
        Participant

          One possibility that could cause this is creating an alert for another interface by copying the alert for this interface and over looking to change the wording of the copied alert.

          At least I hope I’m not the only one in the world that has done this.

          Russ Ross
          RussRoss318@gmail.com

        • November 17, 2014 at 4:25 pm #81589
          Daniel Lee
          Participant

            Quote:

            One possibility that could cause this is creating an alert for another interface by copying the alert for this interface and over looking to change the wording of the copied alert.

            Wow, wouldn’t have thought of that.  I did double check though and this was not the case for the alert.

          • November 17, 2014 at 5:56 pm #81590
            Robert Kersemakers
            Participant

              Alert looks ok. This is how we have some ‘last received’ alerts configured:

              {ALERT

                 { GROUPS dft_in }

                 { VALUE lastr }

                 { SOURCE {glims_dft } }

                 { WITH -1 }

                 { COMP {>= 1800} }

                 { FOR once }

                 { WINDOW {* 45 05 * * 1-5} }

                 { ACTION {

                     { exec {$HCISITEDIR/data/scripts/write_alert dft glims_dft lr touch mail} }

                 } }

              So your window-settings are a bit weird; these are the settings as you see them in the IDE?

              Have you checked your alert/hcimonitord logs to verify the alert was actually fired? And your SMAT to see if there really was a message at that time?

              Besides that, I have no idea what would cause this to happen.

              Zuyderland Medisch Centrum; Heerlen/Sittard; The Netherlands

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