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Monitor Display Froze

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  • August 29, 2014 at 5:24 pm #54364
    Don Anderson
    Participant

      After adding Numerious new threads when the engine cycle after midnight the display froze. The engine still continued to process transactions. I had to cycle the process’s again to release the display.

      Has anyone experienced this

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      • September 1, 2014 at 8:52 am #81180
        Robert Kersemakers
        Participant

          Hi Don,

          Normally, if the GUI display is not reacting, you will need to restart the hostserver:

          Code:

          hciss -k h
          hciss -s h

          We experience this once in a while and it presents no problem, as all interfaces are working normally. Bouncing the hostserver always helped.

          Zuyderland Medisch Centrum; Heerlen/Sittard; The Netherlands

        • September 2, 2014 at 1:51 pm #81181
          Bob Richardson
          Participant

            Greetings,

            Currenty running CIS 5.8.7.0 on AIX 6.1 TL9.

            Since 5.8.5 (at least) if you add or relocate or remove interface threads

            while the monitor daemon program is running, it can hang or crash.

            This appears to be caused by the monitor’s shared memory region for processes not being updated.

            We follow this procedure:

            (1) Add/remove/relocate threads in processes in a staged NetConfig

            (2) Apply the staged changes

            (3) Cycle the site monitor daemon program either by stopping/starting or restarting [available in 5.8]:

               a. hcisitectl -k m -s m

                   Note: stop/start

               b. hcisitectl -r m -d 5

                   Note: restart (cycle) monitor daemon only and delay up to 5 seconds

            Hope this helps.

          • September 2, 2014 at 1:53 pm #81182
            Don Anderson
            Participant

              Thanks to all who responded

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