Entering multiple e-mail recipients on alert configurator

This topic has 4 replies, 3 voices, and was last updated 12 years, 5 months ago by Hyo-Chan Lee.

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July 24, 2012 at 9:31 pm #53210
Luke Anderson
Participant
I can generate e-mail alerts just fine when I have only one recipient in the “To:” prompt of an alert (Alert Action = email) but when I try to enter multiple recipients separated by the “;” the alert does not generate an e-mail using the Cloverleaf e-mail generator. Is there some trick to how you format multiple e-mail recipients in the “To:” field?

Thanks.
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- July 25, 2012 at 5:22 pm #76930
  Aurelien Garros
  Participant
  Hi Luke,
  
  Try to use this way :
  
  “aaaa@test.fr,bbbb@test.com”
  
  , to separate addresses and “” (double quote) to frame the list.
  
  Regards,
  
  Aurelien
- July 26, 2012 at 3:40 pm #76931
  Luke Anderson
  Participant
  I gave that a try but still only sends to the first entry in the list. I guess I might have to use a distribution group.
- July 26, 2012 at 8:09 pm #76932
  Luke Anderson
  Participant
  Per a suggestion from the MyLawson support task I opened, I was able to get this to work by using just a comma to separate the user email addresses. Evidently it has to do with what separator characters the email server is setup to recognize.
- July 26, 2012 at 9:48 pm #76933
  Hyo-Chan Lee
  Participant
  Luke,
  
  You need a space between two email addresses.
  
  www@email.com eee@email.com
  
  Thanks,
  
  Hyo-Chan
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