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Unable to find IDENT database record

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  • June 11, 2012 at 7:39 pm #53137
    Allerson Pereira
    Participant

      Hi friends, since last night im facing this error on production server.

      Actually, im not able to start any process. I have been trying the solutions I found on another similar topics, basically these steps…

      Quote:


      * Stop all processes

      * Stop all site daemons (hcisitectl -f -K)

      * Remove the monitorshmemfile (rm $HCISITEDIR/exec/monitorShmemfile)

      * Cleanup memory region (hcimsiutil -R)

      * Remove vista.taf (rm $HCISITEDIR/exec/databases/vista.taf)

      * Cleanup site (hcisitecleanup)

      * Initialise database (hcidbinit -iC)

      * If necessary (when having DB_vista error), rebuild logs:

        keybuild rlog

        dchain rlog

        keybuild elog

        dchain elog

      * Start site daemons (hcisitectl -S)

      * Start all processes

      Can you please tell how to fix? Any idea will be appreciated.

      Quote:


      [prod:prod:INFO/0:  STARTUP_TID] Copyright 1993-2007, Quovadx Inc.

      [prod:prod:INFO/0:  STARTUP_TID] QDX(TM) Integration Services 5.3P Rev5

      [prod:prod:INFO/0:  STARTUP_TID] Linked by Administrator on swatch at Mon Apr 23 15:34:29 2007 in C:/cloverrel/cloverleaf/engine/main (build 143)

      [prod:prod:INFO/0:  STARTUP_TID] Started at Mon Jun 11 13:42:58 2012

      [prod:prod:INFO/0:  STARTUP_TID] Engine process is 4716 on host risintsrv

      06/11/2012 13:42:58

      [dbi :dbi :ERR /0:   UAproc_cmd] Unable to find IDENT database record

      06/11/2012 13:42:58

      [cmd :cmd :ERR /0:   UAproc_cmd] Initialization of DBI failed

      06/11/2012 13:42:58

      [prod:prod:ERR /0:   UAproc_cmd] Unable to initialize the Command Thread.

      PANIC: “0”

      PANIC: Calling “pti” for thread UAproc_cmd

      Scheduler State

      Thread Events     State      Priority Runnable  PT Msgs

        0      0   SCHED_IDLE         0       0       0,0,0

      Thread 0

      ti: 0x00A217F8

         tid           :    0

         HostPthreadId : 0x00000000

         EventList     : 0x003E53C8

         PolledEvents  : 0x003E54C8

         PthreadEvent  : 0x003E5450

         ReadyEvents   : 0x003E7FE8

         CtrlMsgs      : 0x003E7EC8

         UserCtrlMsgs  : 0x003E5500

         UserDataMsgs  : 0x003E7AC8

         StartArgs     : 0x00000000

         SchedState    : SCHED_IDLE

         SchedPriority : 0

         Killed        : 0

      Registered Events

      el: 0x003E53C8

         elCount : 1

         elHead: 0x00A21920

         elTail: 0x00A21920

      ele: 0x00A21920

         event: 0x003E5450

         prev : 0x0

         next : 0x0

      ev: 0x3e5450

          evType     : PTHREADS

          evStrDesc    :

          evSocket     : 0

          evHandle     : 0

          evMsgQue     : 0

          evTid        : 0

          evState      : 0

          evPtMsg      : 0x0

          evUserData   : 0x0

          evCallBack   : 0x0

          evCbShutdown : 0x0

          evRecurFreq  :

      Polled Events

      el: 0x003E54C8

         elCount : 0

         elHead: 0x00000000

         elTail: 0x00000000

      Ready Events

      el: 0x003E7FE8

         elCount : 0

         elHead: 0x00000000

         elTail: 0x00000000

      Outstanding Pthread Ctrl Msgs

      pmq: 0x003E7EC8

      Count   : 0

      Head    : 0x00000000

      Tail    : 0x00000000

      Outstanding Pthread User Ctrl Msgs

      pmq: 0x003E5500

      Count   : 0

      Head    : 0x00000000

      Tail    : 0x00000000

      Outstanding Pthread User Data Msgs

      pmq: 0x003E7AC8

      Count   : 0

      Head    : 0x00000000

      Tail    : 0x00000000

      PANIC: Process panic—engine going down

      PANIC: assertion ‘0’ failed at main.cpp/236

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      • June 12, 2012 at 2:02 pm #76692
        David Harrison
        Participant

          Allerson,

          I’m on Cloverleaf 5.6 on Solaris 10 and these are the steps I have used in a situation similar to yours. Note vista.taf has been replaced by rdm.taf.

          Quote:

          Cloverleaf Site Cleanup Instructions

          These instructions should be followed in the event of interface problems and errors. The steps that follow will bring down the daemons, processes and threads, clean up the shared memory and re-initialise the databases.

          Try to shut down all threads and processes cleanly on the site.

          1. Login to the server as user hci .

          2. At the prompt type setroot

          3. Now go to the site you want by typing setsite sitename

          4. At the prompt type hcisitectl. This will let you know if the lock manager (lockmgr) and Monitor (hcimonitord) daemons are running.

          5. At the prompt type hciprocstatus. This will show the state of the processes.

          6. At the prompt type hciconnstatus. This will show the state and proto status of the threads.

          7. At the prompt type hcienginestop

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