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Unable to get into Cloverleaf

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  • November 15, 2010 at 3:56 pm #52109
    Julie Berg
    Participant

      When I click on IDE to get into Cloverleaf, I receive the following error message box: Error retrieving PATH from the environment.  I click OK, then another error message box comes up saying:  Error: The operation completed successfully.

      We have uninstalled and installed cloverleaf several times, and run virus scans and still getting this message.

      Has anyone else had this happen?  

      thank you,

      Julie Berg

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      • November 16, 2010 at 4:06 pm #73099
        Robert Milfajt
        Participant

          I would check the following files on your client that is running IDE, where install_path is where you told the installation to put the software, in my case that is C:quovadxqdx5.5integrator:

          Install_Pathclientclient.ini

          Install_Pathstartuphciclguiservice.ini

          These files have various lines pertaining to environment and directories, and it appears maybe here.

          Hope this helps,

          Robert Milfajt
          Northwestern Medicine
          Chicago, IL

        • November 17, 2010 at 4:43 pm #73100
          Julie Berg
          Participant

            Thank you for the reply.  We are still having the same issue.

            Part of the problem is that we can

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