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alert problem

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  • July 10, 2007 at 1:02 pm #49392
    David Barr
    Participant

      We have an alert configured to trigger if we haven’t received a message in 6 minutes and if that condition has been true for 29.5 hours.  We received a message for that system at 3:22pm on Monday.  The alert triggered on Tuesday at 9:00am.  The thread had been running the entire time.  Has anyone seen this bug before? Is there a better way to configure this alert so that it will work properly?

      Also, the reason that we have the “comparing” value to a much smaller value than the “duration” value is so that we minimize false alerts that happen when a process is restarted and Cloverleaf doesn’t remember the last receive time.

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      • July 10, 2007 at 2:20 pm #61758
        James Cobane
        Participant

          I think there may be a couple of issues going on.  Since there is a time window of 9:00 – 17:00, and the fact the Duration is longer than an actual day, may be causing some conflicts.  Would it be more reasonable to check if you haven’t rec’d something for 6 minutes for a duration that is less than 8 hours (The window of 9:00 – 17:00)?

          Jim Cobane

          Henry Ford Health

        • July 10, 2007 at 2:21 pm #61759
          Michael Hertel
          Participant

            If a train leaves from Chicago…

            this is too much math for me!

          • July 17, 2007 at 5:20 pm #61760
            Chris Williams
            Participant

              Can anyone say for certain what the Last Receive comparison units are? I can’t seem to find anything in the documentation. We all assume it is seconds.

              The one alert I have configured to work with Last Receive is set to trigger >= 3600, and it fires after the connection is idle 5-6 minutes. The text in %A is “Thread last inbound message received time … is more than or equal to 3600”

              Chris Williams

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