QDX 5.3 Installation Problem

This topic has 10 replies, 2 voices, and was last updated 17 years, 8 months ago by David Teh.

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May 14, 2007 at 12:44 pm #49278
David Teh
Participant
Hi folks,

I am doing a test installation of QDX 5.3 on AIX 5.2.

In the test site, the daemons started without any issue but Host Server died upon starting.

I found a file ‘hostserver_startup_errors.log’ in /quovadx/qdx5.3/integrator/server/logs:

—START PASTE CONTENTS—

chssrvr-default:main:PROD: QDX(TM) Integration Services Host Server

chssrvr-default:main:PROD: Copyright 1993-2003, Quovadx Inc.

chssrvr-default:main:PROD: All Rights Reserved.

chssrvr-default:main:PROD: Mon May 14 21:29:35 CST 2007

chssrvr-default:main: ERR: HostServer initialization failed: Error adding environment to properties: java.net.UnknownHostException: ietest01t

—STOP PASTE CONTENTS—

‘ietest01t’ is the host name of the server.

I have followed the installation guide carefully, so what did I miss?

TIA!
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- May 16, 2007 at 1:52 am #61348
  David Teh
  Participant
  Anyone can help?
- May 16, 2007 at 2:24 pm #61349
  Michael Hertel
  Participant
  What do you get if you type hostname at an AIX prompt?
  
  Please cut n’ paste it in your reply.
  
  Also could you post the contents of your server.ini file?
- May 17, 2007 at 12:12 am #61350
  David Teh
  Participant
  Hi Michael,
  
  TIA!
  
  [hci@ietest01t]/home/hci> hostname
  
  ietest01t
  
  —-START server.ini
  
  [general]
  
  [exports]
  
  environs=/quovadx/qdx5.3/integrator/hcitest;/quovadx/qdx5.3/integrator/qdx
  
  [logging]
  
  cloverleaf_server_category=info
  
  cloverleaf_server_level=brief
  
  host_server_category=info
  
  host_server_level=brief
  
  ticket_server_category=info
  
  ticket_server_level=brief
  
  log_rmi_calls=false
  
  debug_ssl=false
  
  [security]
  
  audit_server_used=false
  
  ticket_life=16
  
  customer_ca_file_name=CUSTOMER_NAME-cert.der
  
  customer_ca_key_name=enc-CUSTOMER_NAME-key.der
  
  host_cert_chain=HOSTNAME-clserver-cert.der;CUSTOMER_NAME-cert.der;hie-cert.der
  
  host_private_key=enc-HOSTNAME-clserver-key.der
  
  password=PASSWORD
  
  security_server_host=FULLLY.QUALIFIED.HOSTNAME
  
  security_server_used=false
  
  security_anonymous=false
  
  basic_security_enabled=false
  
  [audit]
  
  auto_trim=true
  
  auto_trim_count=16000
  
  —-END server.ini
  
  ~~Michael Hertel wrote:~~
  
  What do you get if you type hostname at an AIX prompt?
  
  Please cut n’ paste it in your reply.
  
  Also could you post the contents of your server.ini file?
- May 17, 2007 at 4:33 pm #61351
  Michael Hertel
  Participant
  Sorry David, what you have looks good to me.
  
  Was there more to the error? What is in server.log?
  
  The more info the better.
  
  I’m curious though, how do you start the other daemons?
  
  If the hostserver didn’t start, you shouldn’t be able to get to the
  
  other daemons to start them through the GUI.
  
  What are the other daemons that you said started?
  
  -mh
- May 18, 2007 at 1:55 am #61352
  David Teh
  Participant
  Hi Michael,
  
  I started the lock manager and monitor daemon from the command line. 🙂
  
  Here’s server.ini:
  
  —START server.ini—
  
  [general]
  
  [exports]
  
  environs=/quovadx/qdx5.3/integrator/hcitest;/quovadx/qdx5.3/integrator/qdx
  
  [logging]
  
  cloverleaf_server_category=info
  
  cloverleaf_server_level=brief
  
  host_server_category=info
  
  host_server_level=brief
  
  ticket_server_category=info
  
  ticket_server_level=brief
  
  log_rmi_calls=false
  
  debug_ssl=false
  
  [security]
  
  audit_server_used=false
  
  ticket_life=16
  
  customer_ca_file_name=CUSTOMER_NAME-cert.der
  
  customer_ca_key_name=enc-CUSTOMER_NAME-key.der
  
  host_cert_chain=HOSTNAME-clserver-cert.der;CUSTOMER_NAME-cert.der;hie-cert.der
  
  host_private_key=enc-HOSTNAME-clserver-key.der
  
  password=PASSWORD
  
  security_server_host=FULLLY.QUALIFIED.HOSTNAME
  
  security_server_used=false
  
  security_anonymous=false
  
  basic_security_enabled=false
  
  [audit]
  
  auto_trim=true
  
  auto_trim_count=16000
  
  —END server.ini—
  
  Could it be a java version issue? The below is strange since lslpp shows Java 1.4.2.75 committed.
  
  [hcitest@ietest01t]/home/hcitest> java -version
  
  java version “1.3.1”
  
  Java(TM) 2 Runtime Environment, Standard Edition (build 1.3.1)
  
  Classic VM (build 1.3.1, J2RE 1.3.1 IBM AIX build ca131-20020706 (JIT enabled: j
  
  itc))
  
  TIA!!!!!
- May 18, 2007 at 12:24 pm #61353
  Michael Hertel
  Participant
  There could be multiple versions of java running.
  
  QDX installs it’s own java version.
  
  Do you have multiple versions of Cloverleaf installed?
  
  Unfortunately the only thing I know about java is how to spell it.
  
  Now let’s see, if I remember from an earlier post it’s spelled “java(sux)”. 😉
  
  I’m thinking this is more of a dns type of issue.
  
  Have you called QDX tech support?
  
  -mh
- May 18, 2007 at 12:51 pm #61354
  David Teh
  Participant
  Hi Michael,
  
  I prefer the ‘java’ in my cup…..
  
  Customers in my region have to go through a third-party vendor, and not allowed to go to Quovadx direct. I’ve approached them earlier and they have dutifully routed the request to higher authorities. 😛
  
  Thanks for trying, man! 🙂
- May 18, 2007 at 1:49 pm #61355
  Michael Hertel
  Participant
  You’re welcome.
  
  If all else fails…try a reinstall.
  
  You’re issue seems like it should be very easy to solve.
  
  Another thought while I was in the shower…
  
  Try tweaking the following settings in server.ini
  
  host_server_category=info
  
  host_server_level=brief
  
  Try changing to =debug and restart the hostserver to see if you get more info in your server.log or server.err file. (I don’t know if debug is a valid value, but it’s worth a shot)
  
  Good luck,
  
  -mh
- May 30, 2007 at 2:38 am #61356
  David Teh
  Participant
  After waiting forever for the local vendor’s solution who finally came back with the reply: “please reinstall”, I decided to recheck the docs.
  
  In the QDX 5.3 Rev 3 release notes, page 12 has this:
  
  —BEGIN PASTE—
  
  4.21 Java UPoC (8956)
  
  The Java UPoC uses JVM 1.3.1 by default (after installation). On Linux and Solaris installations, Quovadx recommends users to download JDK 1.4 for use with Java UPoC.
  
  The following are the instructions for testing your platform and changing to JVM 1.4.
  
  Setting the CLASSPATH for QDX Integration Services
  
  When using Java UPoCs, it is necessary to set the class path in order that user-defined classes can be located by the QDX Integration Services engine. For this purpose, use the environment variable QDXI_CLASSPATH to specify the location of user .class files.
- June 1, 2007 at 6:02 am #61357
  David Teh
  Participant
  I think I have solved this one issue.
  
  After googling the error and finding suggestions that it has more to do with host name resolution, I added the server hostname into the /etc/hosts file.
  
  Now it works.
  
  Another undocumented requirement? This is scaring me…what other undocumented requirements are there?
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