SMS skipping a message when proc is bounced

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  • #48601
    Mary Leuchtmann
    Participant

      We are losing a message from SMS if our proc goes down after they have sent a message, but we haven’t received or ACK’d it.   SMS says we need to send them a shutdown message.   What kind of message should be going back to SMS when the process shuts down?

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      • #59119
        Anonymous
        Participant

          There is a series of procs that you can put in place to insure that they get the messages. .

          When you send a message and it goes ok use the the tps to save the message to a file for your. (save_ob_msg)

          When you get the ACK back you need to delete the save message. Use kill_obsave for that

          If you have a time out set to await replies then you will need to use the reply generation procedure to resend the message you did not get the ack for.(resend_obsave)

          Plus in your case in the protocol startup you need to resend the message that you did not get the ack for. recover_state_14_31.

          In the tcl library there is a post Recover_33 tha thas them I think tha is it.

          I hope this helps I know it did not directly answer your questio but this is how to insure message get to the anacialy system.

        • #59120
          Elizabeth Wilson
          Participant

            Mary;

            What kind of messages are you receiving from SMS? We have SMS orders coming in to the engine. I can sent you our set up. Unless orders are being received, the thread from SMS is always in ‘openning’ state. We had never lost a record yet.

            Elizabeth Wilson

            Swedish Medical Center

            Seattle

          • #59121
            Anonymous
            Participant

              Hi Mary,

              We are an ICO Siemen’s INVISION hospital (formerly SMS)… I’m assuming you are asking for the 3SHUT message… I will send you the proc if this is what you are looking for. Just let me know.

              Mary

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