Alerts for Panics

This topic has 3 replies, 3 voices, and was last updated 19 years, 2 months ago by Anonymous.

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September 26, 2005 at 4:16 pm #48052
Anonymous
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Hello to All,

My question today is – How do I setup an Alert which will be excuted when a process Panics?

We had a process panic on Sunday morning(early) and I would not have known until Monday if I didn’t get a call from the sending vendor saying that data was not going to me. So, now I need to setup an Alert so I know before they know. The alerts that I do have are set to trigger only on weekdays not weekends.

Any help or suggestion will be appreciated.

Thanks and have a nice day 😉
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- September 26, 2005 at 6:02 pm #57466
  James Cobane
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  Russell,
  
  The simplest way is to configure an alert to trigger when the process is dead; i.e. “engine status == dead”. When the process panics, it goes ‘dead’, so you can trigger your alert based on that.
  
  Hope this helps.
  
  Jim Cobane
  
  Henry Ford Health
- October 2, 2005 at 2:46 am #57467
  Rentian Huang
  Participant
  Our processes panic sometimes too, and we are trying to setup an Alert to send a paging msg when the thread is dead, but the paging always not working.
  
  Anyone has the same experience to share?
  
  Thanks,
  
  Sam 8)
- October 3, 2005 at 2:29 pm #57468
  Anonymous
  Participant
  Sam,
  
  From time to time we also experience paging problems. We rely on the Help Desk continuos monitoring of the interfaces to detect this type of problems and we have the pages as a second type of notification (for the few cases that the Help Desk takes too long to check the interfaces)
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