Alert on message resend

This topic has 7 replies, 4 voices, and was last updated 3 years ago by David Teh.

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September 25, 2021 at 11:59 pm #119204

David Teh
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Hi folks,

I have a low traffic outbound thread set to resend messages if no ack received.

So whenever there’s only just one message going into the resend “loop” as destination system is having issue (that’s a separate issue), the thread will still appear GREEN with no pending message.

I am wondering how you would set an alert for this?

I have looked at the Alert tool but don’t see anything applicable? Only a custom script run from crontab will work?

TIA!
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- September 26, 2021 at 8:29 am #119205
  
  Jim Kosloskey
  Participant
  
  What release of Cloverleaf?
  
  The Alert Tool has been updated with various releases so a solution for a later release may not work for you on an earlier release and a different solution may be necessary.
  
  I do not necessarily have a solution for you but others may and knowing what release could be helpful.
  
  email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.
- September 26, 2021 at 9:38 am #119206
  
  David Teh
  Participant
  
  Hi Jim,
  
  We are on CL 5.8.7 on Solaris 10.
  
  Thanks!
- September 26, 2021 at 9:54 am #119207
  
  Jerry Sawa
  Participant
  
  I think I have what you need. I do it with an “AND” alert. Mine checks for 10 or more messages waiting, but you can change it to one. We’re on 19.1.2, but this also worked for me on 6.1.1.
  
  See attached document.
  
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- September 26, 2021 at 6:46 pm #119209
  
  David Teh
  Participant
  
  Hi Jerry,
  
  Think the message being resent is after the pending queue and hence, won’t fire the alert or show up on the thread status?
  
  Hmm…
- September 27, 2021 at 9:56 am #119210
  
  Jerry Sawa
  Participant
  
  Hi David. Not positive, but I would think it would still show as 1 in the Outbound Queue Depth until you receive the ACK.
- September 27, 2021 at 10:12 pm #119211
  
  Charlie Bursell
  Participant
  
  What is the timeout? Set to a reasonable value – 30 – 45 seconds- you can count the resends in a OB reply proc and send email if it exceeds a certain value.
- September 27, 2021 at 11:00 pm #119212
  
  David Teh
  Participant
  
  Thanks Charlie, cos on the Network Monitor, the thread is GREEN so Ops won’t catch it.
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Alert on message resend

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