TESTING TOOL / DEBUGGGER FAILS OVER VPN

This topic has 8 replies, 4 voices, and was last updated 4 years, 5 months ago by Stewart.

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April 25, 2020 at 4:26 pm #116546

Stewart
Participant

This is the error

Cannot get the Xlate debug server port file when started it after 10 seconds.
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- April 25, 2020 at 4:27 pm #116547
  
  Stewart
  Participant
  
  adding email notifications
- April 25, 2020 at 4:42 pm #116548
  
  Jim Kosloskey
  Participant
  
  What release of Cloverleaf?
  
  email: jim.kosloskey@jim-kosloskey.com 29+ years Cloverleaf, 59 years IT - old fart.
- April 25, 2020 at 4:43 pm #116549
  
  Stewart
  Participant
  
  Seen it on both 6.1 and 19.1.1
  
  No issues when at the office
- April 26, 2020 at 11:26 pm #116550
  
  Charlie Bursell
  Participant
  
  Question: Why are you going via a VPN to access Cloverleaf remotely? Are you sure you don’t mean a telnet or other type connection.
  
  Which vendor software are you using/
- April 27, 2020 at 7:57 am #116551
  
  Stewart
  Participant
  
  Working remotely. I have to connect to the network using Cisco VPN. I’m using the Cloverleaf IDE. Something is probably getting blocked. Just not sure what exactly.
- April 27, 2020 at 9:15 am #116552
  
  Rob Abbott
  Keymaster
  
  By default, the xlt debugger will connect to a random port on the server to establish the debugging session. If your VPN does not have all ports open then this operation will fail.
  
  You can route the debugging session through the host server by selecting the “Xlt Debug Traffic -> Host Server Routes Traffic” option in the Server Administration tool under the Advanced tab. This may resolve your issue without having to make changes to the VPN configuration.
  
  Rob Abbott
  Cloverleaf Emeritus
- April 28, 2020 at 2:02 am #116558
  
  Charlie Bursell
  Participant
  
  I asked because Cisco VPN client has not been supported since 2014. Right now their product is called AnyConnect.
- April 28, 2020 at 7:54 am #116560
  
  Stewart
  Participant
  
  AnyConnect is what we have.
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TESTING TOOL / DEBUGGGER FAILS OVER VPN

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